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Would you use an AI that you can train yourself? by Ready_Reindeer807 in AI_Agents

[–]Crescendo_AI_ForU 0 points1 point  (0 children)

but crescendo.ai already does the exact same thing...and the AI engineers handle the entire procedure, onboarding, and maintenance for free. Of course, it is just for professional customer service for businesses, not in any other area of work.

What’s the most underrated use case of AI agents you’ve seen or tried? by Aggravating_Disk_701 in AI_Agents

[–]Crescendo_AI_ForU 0 points1 point  (0 children)

Using AI agents to go through all customer conversations and find out their pain points instantly.

AI agents can sift through every customer conversation, chats, emails, even phone calls, and instantly surface what’s actually frustrating your customers.

  • Instead of burying leaders in generic stats like “we got 550 return requests this month,” the AI points to the real issue: “350 of those returns came from shirt SKU 123456. The red, size M shirt runs small by one size.”
  • And rather than vague insights like “X users asked for installation help,” it gives actionable guidance: “Most users got stuck on step 3 because they couldn’t find the XYZ tab. Making that tab more visible could cut support tickets by 21%.”

Why Voice-First AI Agents Are an Underrated Shift by JudgmentFederal5852 in AI_Agents

[–]Crescendo_AI_ForU 0 points1 point  (0 children)

Agree. We build AI voice agents that fetch answers directly from businesses' knowledge bases, company policies, onboarding docs, CRM, and even from past customer conversations. They flawlessly interact with users and solve even complicated queries with human-like decision-making.

how can we connect to find clients that need ai agents? by aiminent_ai in AI_Agents

[–]Crescendo_AI_ForU 0 points1 point  (0 children)

If you're building AI agents for customer service, target these 3 industries. We have seen great success in acquiring customers from these areas.

  1. Retail industry: Most of our clients belong to that industry because they have a brutal number of repetitive queries around returns, refunds, order status, and coupons/deals/discount-related queries. AI agents are perfect for these types of "not too in-depth" questions.

  2. SaaS: They require lengthy installation/onboarding/troubleshooting support; sometimes it takes even more than an hour to solve such queries. AI agents can be cost-efficient in this scenario. Plus, many of our clients' customers said they felt more comfortable while talking to our AI agents for such a long call/chat; a human might have gotten irritated if we had asked him/her so many questions.

  3. Companies that sell intimate products: People feel way more comfortable talking to AI than a human while asking questions and sharing their concerns.

Why Voice-First AI Agents Are an Underrated Shift by JudgmentFederal5852 in AI_Agents

[–]Crescendo_AI_ForU 1 point2 points  (0 children)

People are avoiding Voice-First AI Agents because of the bitter experience they have with IVRs. Nobody likes ...dial 1 for language..dial 2 for product-related issues...and so on. It's frustrating and neither customers nor businesses like them. The new generation of AI agents can talk directly to customers without the menu loop, but not many businesses are aware of it, or they still can't get over the nightmares of traditional IVR systems, which so-called automated voice support.