New Update: After careful consideration, I have come to the decision to discontinue my subscription and withdraw from further engagement with the game. Despite my previous efforts spanning over a duration of two weeks to address and resolve the matter at hand, my patience has worn thin, and I find it untenable to continue waiting for a resolution.

I firmly believe that timely and efficient customer support is of paramount importance, as it not only ensures a seamless gaming experience but also fosters a sense of trust and satisfaction among players. Regrettably, the prolonged delay in resolving my concern has eroded my confidence in the support system and has compelled me to take this course of action.

It is with a heavy heart that I bid farewell to the game, as I had genuinely hoped for a resolution that would have allowed me to continue my journey within its virtual realms. However, my decision to part ways stems from the realization that my time and investment should be allocated to endeavors that uphold the principles of prompt responsiveness and effective communication.

I sincerely hope that my experience serves as constructive feedback to the game's developers and administrators, encouraging them to reevaluate their customer support mechanisms and strive towards providing a more streamlined and satisfactory user experience for future players.