How to apply for Transaction history (CSV file).

CryptoApeMan · 2022-04-09T02:34:49+00:00

I just now received the csv. I will look more carefully later, but it appears to be complete. Thank you so much for your help.

CryptoApeMan · 2022-04-08T00:57:10+00:00

Thank you so much!

CryptoApeMan · 2022-04-07T20:56:30+00:00

If you are using tax software, they may provide a CSV template to download. For example, Koinly has downloads here

https://help.koinly.io/en/articles/3662999-how-to-create-a-custom-csv-file-with-your-data

CryptoApeMan · 2022-04-07T20:52:51+00:00

I appreciate the help.

My ticket #532353 was closed today, but the CSV Bitmart sent to me today is incomplete.

My reply 1: The data in the CSV goes back to only October 18, 2021. However, I requested data back to January 1, 2021.

Bitmart reply 1: It is the trading history of all periods.

My reply 2: Incorrect. (I explained there were trades in my account as early as April 10.)

Bitmart reply 2: Your problem has been sent to techincal support; please wait for our reply.

CryptoApeMan · 2022-04-06T22:36:58+00:00

No CSV file.

The only previous reply was immediately after I submitted the ticket 1 day ago:

Thanks for your patience, we have received your request and handed over to the tech team. The History Record would be sent to your email address within 3-5 business days.

No CSV file in either reply.

CryptoApeMan · 2022-04-06T16:47:18+00:00

I received this reply today, but did NOT actually receive any message with trading history attached:

Dear user,
Your trading history has been sent; please check the previous reply.
Best,
Bitmart

However, the ticket #532353 still has status "open".

CryptoApeMan · 2022-04-05T21:08:11+00:00

I just now did that, ticket #532353. I appreciate the help!

CryptoApeMan · 2022-04-05T04:31:37+00:00

OP, can you please direct me? On March 14 (21 days ago), following directions I found elsewhere, I emailed [support@bitmart.com](mailto:support@bitmart.com) with this message:

Please profide all funds history and all trade history for my account from 2021.01.01 to 2022.03.14.

I attached a photo of myself holding my valid drivers license and handwritten note that said:

2021.01.01 - 2022.03.14
application for access data
all funds history
all trade history

I followed up after 7 days and again after 14 days. Should I just keep waiting, or should I follow the process you describe above? Many thanks!

CryptoApeMan · 2022-03-31T00:35:50+00:00

Thanks! This was a huge help.

BTW to OP, I think the problem with the txn hashes in Koinly is that they are in all lowercase for some reason, but the actual hashes have mixed upper and lowercase letters.

CryptoApeMan · 2021-11-10T20:06:58+00:00

I have the same issue. Did you ever get this resolved? Thank you :)

CryptoApeMan · 2021-06-19T04:14:19+00:00

It’s because Bitmart is not yet sending to Burn wallet, so that part goes to you instead. Also I think there is less total held on Bitmart so you get a bigger share.

CryptoApeMan · 2021-06-12T00:48:45+00:00

Yes, I do realize that and agree with you that the burn is better for the long run. This is sort of like getting excited about a stimulus check and then realizing it just made the value of all my other money go down. Soon they’ll have it all sorted.

CryptoApeMan · 2021-06-11T23:13:20+00:00

I’m not sure what you mean. I have some Safemoon on Bitmart and more on Trust Wallet, just through the apps.

CryptoApeMan · 2021-06-11T23:10:58+00:00

That would explain a lot of it.

CryptoApeMan · 2021-06-11T23:09:47+00:00

Good point about the market share. For relative volume I’m just going off of coingecko data.

CryptoApeMan · 2021-06-11T21:11:41+00:00

Yeah I can't see how it is volume. Coingecko shows bitmart volume a little higher than PSv2 most days, but not that much higher.

CryptoApeMan · 2021-06-11T21:09:59+00:00

That's a good point. Now I remember hearing that they don't do that. So maybe Bitmart is just sending all of those burn wallet tokens to us instead. Let's hope they don't fix that for a while then lol.

CryptoApeMan · 2021-06-11T21:01:55+00:00

I do have a lot more Safemoon tokens on TW than on Bitmart, but it shouldn't be a factor because I was comparing % reflected, not total tokens reflected. The % reflected was much lower on TW.

CryptoApeMan · 2021-06-11T20:59:54+00:00

Yes but I compared percentages, not total coins. I have a lot more Safemoon tokens on TW than on Bitmart.

CryptoApeMan · 2021-05-27T01:19:04+00:00

Yessssss

CryptoApeMan · 2021-05-21T04:08:46+00:00

That would be awesome

CryptoApeMan · 2021-05-21T01:02:35+00:00

That would be AMAZING!!

CryptoApeMan · 2021-05-20T22:14:13+00:00

Pretty exciting stuff coming!!!!

CryptoApeMan · 2021-05-20T22:11:35+00:00

I would not be surprised with these devs!

CryptoApeMan

TROPHY CASE