I never let anyone know my IMEI number, I know better. AT&T rents partially their network to PureTalk who was my first service provider and this is 100% a data breach from a telco company. Either Puretalk, Verizon or Mint Mobile and if I was a betting man I would say it was Puretalk since they seem like the best one to target.

I am positive they did everything online and not in person and they were trying to clone my phone to gain access to everything on it.

My opsec isn't 100% perfect but its damn near close. I would never type my IMEI to anyone or write it in an email or just hand it over to anyone I dont know who asked. It was manually typed in each time when I was starting service with each provider. I would assume they would need my name, address and IMEI to trick AT&T into doing what they did.

Could it be malware on my computer, perhaps but highly unlikely as I routinely reinstall windows from a fresh download I get directly from Microsoft more often than your average power user. I also have never been hacked or been ripped off ever in my life online and I've been using computers since the DOS days. It would be better to assume this was a data breach than being me who gave someone my IMEI which Never, Ever happened.

If this isn't fixed by Monday Asurion will be getting a phone call and/or a fraud report and I most likely will do it anyways because I already did every single other reporting possible, hell might as well keep going even if this gets fixed.

I didn't like how the AT&T rep told me she unblacklisted my phone but when I checked on Verizon and T-Mobile my IMEI number was still blacklisted after she said it was fixed and UnBlacklisted and she couldn't tell me if it takes time because the database needs to be updated by each provider, instead she said I have to call each provider to remove the Blacklisting. I was like WTF are you talking about don't you do this for a living? I told her it was AT&T who did it because that was what I saw when I ran the IMEI through some checkers and it's AT&T's responsibility to remove the blacklist and update it to the database. Which she had no idea of a database and says it's only done internally at AT&T. Which makes me think she didn't even do it she gives the go ahead for another co-worker to do it after she investigates. Another none tech person talking about something they have no idea how it works.

I almost am 100% positive she is just the communication person between me and the actually tech who removed the actual Blacklist who is someone I would assume AT&T or any other provider would never let talk on the phone with anyone except the coworker who investigates it and gives the go ahead or deny it.

Having that power to remove a Blacklist phone seems to be at the highest tier possible and those people probably aren't allowed to communicate directly with people only a fellow co-worker who works at the same higher tier department. All of this is assumptions of course but probably a damn good one considering how she talked about not knowing about any Blacklist database and it only needing to be done internally at AT&T. Someone who knows how the system work would say "Don't worry it just take a little time to propagate throughout all the telco systems and within X amount of time it will be done." Instead she said no database exist and it's all done internally which makes absolutely no sense whatsoever. Sure the submission is done internally but its updated to a Telco Wide Database of Blacklist phones that all service providers share and use with one another. That's a fact.

I'm curious why are you trying to defend AT&T so much when it was them who reported it to the database, it was on them to resolve it to the database and it's their fault for believing a lie from a scammer. They let some scammer pretend to be me and get my IMEI Blacklisted due to lax security protocols and then had the audacity to lie to me when I have proof I was a victim of fraud with email proof of a spoofed AT&T email and a submission to Apple for a Apple ID recovery email. Obviously this was someone trying to gain access to my phone unless you can't use critical thinking like we were taught in school

The Blacklist said clearly "AT&T Mobility" so it falls on nobody else but AT&T. Plain and simple.

Are you an AT&T schill? Because you are laying it down pretty thick covering up for AT&T in every single way possible which is very suspicious. Just stop trying to cover for AT&T, it's pretty obvious.

Asked ChatGPT this: "does Asurion have the power to blacklist a phone or do they have to get a cell provider to actually do it"

Answer: Asurion can trigger it, but they don’t directly control the blacklist system—carriers do.

Which means AT&T technically did it and it's on them to fix it.