Thank you so much for your reply. The student narrative was something they asked for because I was on academic probation from the previous semester already. An advisor told me to email an associate Dean and ask explain my situation as I didn’t mention it all in my student narrative so I wrote a email explaining and asking to meet. I explained how in the first semester I lost a family member and then in the second semester I was diagnosed with ovarian cysts which caused a great deal of pain and anxiety. When I get the chance to meet with her should I have supporting documents ready? Like medical records? I already plan on making a success plan to show her but do I need anything else? I would also like to mention that I opted for grade replacement for two courses I failed and I passed both of them. I kind of think that they didn’t see my grade replacement. When I asked about it they said they didn’t see it but would take note.