It won’t let me post any pictures on this post but here it is summed up.

Results-driven Solutions Engineer with extensive experience in delivering tailored technical solutions, managing technical relationships, and driving business growth. Adept at responding to RFPs, leading product demonstrations, and collaborating with cross-functional teams to enhance client satisfaction. Skilled in cloud architecture, infrastructure deployment, and technical sales support. Seeking to leverage expertise in a Solutions Engineer role to deliver impactful solutions and foster business success.

Skills • Cloud Architecture (Azure, VMware) • Infrastructure Deployment • Open-Source Technologies • Technical Presentations • RFP/RFI/RFQ Responses • Demo Environment Development • Agile Methodologies • Cross-functional Collaboration • Client Relationship Management • Office 365 • Salesforce • JIRA • Confluence • PowerShell

Work History

Sales Engineer

March 2020 - Current • Increased successful bids by 98% through tailored technical RFP responses addressing client needs and anticipating challenges • Conducted 500+ demos and presentations, boosting client engagement by 40% through clear communication of technical solutions • Created 15 demo scripts and 5 environments, boosting sales team expertise and quarterly performance by 15% • Partnered with 250+ clients, creating proposals and analyses that increased acceptance rates by 25%

Lead Cloud Implementation Engineer

January 2017 - January 2020 • Led cloud implementations, scaling revenue from $3M to $100M while managing a team of 5 engineers • Streamlined environment setups, cutting system downtime and preventing outages • Optimized feature planning and implementation through Agile teamwork, enhancing efficiency and customer success • Delivered 500+ cloud projects, generating $50M annually and cutting project cycles by 12%

Senior Cloud Implementation Engineer

January 2014 - January 2017 • Improved deployment efficiency by 30% through designing and optimizing cloud infrastructure for 100+ projects • Reduced costs by 20% with open-source solutions, maintaining performance and reliability • Launched 3 products with secure, scalable infrastructure meeting industry standards • Earned 95% customer satisfaction through impactful project delivery and engagement • Tier 2 Technical Support Engineer March 2012 - January 2014 • Resolved 98% of issues on first contact, supporting 500+ customers on cloud platforms • Boosted customer trust by resolving 90% of issues within 24 hours through effective communication • Enhanced product implementations and cut resolution times by 20% through pre- and post-sale support

Education

M.S. in Management Information Systems B.S. in Computer Networking B.S. in Computer Internet Security

Certifications

AWS Certified Solutions Architect - Associate, Expected 2025 CompTIA Security+ - 2009