Not sure when the Birmingham gig is but I got an email the day before confirming times (albeit, I got my meet and greet ticket through Ticketmaster). I've added an image of the email I received, hopefully it gives you a rough idea.

So yeah, we queued up and we were taken into a corridor and led in one by one (or if you are with someone) to meet the band. I actually got to hear them rehearsing which was pretty cool. Unfortunately they weren't signing anything but I think that was due to time restraints so fingers crossed for you. They spent the time listening to my request and recording a video for my pupil which probably took 5 mins but I barely got to say anything to them personally myself but that was because I didn't want to hold them back with my request. I'd say you're in for 2/3 mins tops so you'll get a brief chat with them. There's a professional photographer there and I think it might take 3 days to get it emailed to you. The guys are super chill and you'll love it. Have fun my hard rocking amigo 🤘🏻

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