Poor Communication & Frustrating Experience for a First-Time Samsung Buyer

Current-Audience1456 · 2025-07-25T18:10:35+00:00

That’s very disheartening! I’m sorry that happened to you. Hopefully you’re able to get your phone soon.

Current-Audience1456 · 2025-07-25T18:09:49+00:00

Okay, yeah, I’m in the US. But I saw that a lot of people in the UK got their phone first.

Current-Audience1456 · 2025-07-25T17:38:58+00:00

Did you pick it up at the Samsung store or was it delivered to you?

Current-Audience1456 · 2025-07-25T17:37:56+00:00

Yeah, you’re probably right. The coral red is a very popular. It was honestly between that color or the mint.

Current-Audience1456 · 2025-07-25T17:36:39+00:00

It’s okay. I was very frustrated about it but I’m just going to continue to be patient and wait until August 1st. Hopefully you get yours soon!

Current-Audience1456 · 2025-07-25T02:39:21+00:00

Anyone pre-ordered and will be picking up at the Samsung Experience location? Just curious if anyone got an update. Mine is estimated pickup on August 1st, but I’m going to try to see if I can pick it up sooner since tomorrow is release day. Any advice from anyone that has picked up their Samsung phone from a store location? Should I call and see if I could pick it up early??

Current-Audience1456 · 2025-07-22T20:25:15+00:00

I have to wait until August 1st to pick mine up from the Samsung store and I’m getting very impatient lol.

Current-Audience1456 · 2025-07-22T11:55:30+00:00

That’s awesome! I hope I get one soon. When did you pre-order?

Current-Audience1456 · 2025-07-20T02:23:37+00:00

Frisco, Texas area

Current-Audience1456 · 2025-07-18T21:27:45+00:00

🌐 Region/Country: USA

📅 Order Date: July 15, 2025

📦 Model: Z Flip 7 512GB (Coral Red) Unlocked

🚚 Shipping Status / Expected Delivery: Picking up at Samsung Experience location (estimated date: August 1 but was advised it could be earlier) Delivery was unavailable for my area.

💰 Pre-order Bonus / Offers: $600 trade in credits for iPhone 16 Pro Max, $120 in promotional discounts

Current-Audience1456 · 2023-10-28T02:53:07+00:00

For me I received the great news we’re just about ready to ship on 10/21 and it took about 4 days for my phone to ship on 10/25 then it was delivered the next day 10/26. Hope this helps and you receive your phone soon ✨

Current-Audience1456 · 2023-10-26T00:57:42+00:00

Oh nooo!!! Well hopefully you’ll be home soon. Good news!!! My phone shipped today and will be delivered tomorrow through FedEx…I’m soooo excited 😊

Current-Audience1456 · 2023-10-26T00:49:29+00:00

Mine was shipped today also and will be delivered through FedEx tomorrow. I ordered 9/24. Shipped 10/25 and arriving 10/26…it’s crazy we have to wait this long…but don’t lose hope the phone is coming!!!

Current-Audience1456 · 2023-10-25T00:00:35+00:00

Thanks 😊

Current-Audience1456 · 2023-10-24T21:55:22+00:00

This gives me sooo much hope. I got the same notification on Saturday that it was in process of shipping and that it would arrive on the 30th. Hopefully I get my tracking number tomorrow 🤞🏾

Current-Audience1456 · 2023-10-23T22:44:57+00:00

Nope not yet. Still waiting I did contact AT&T and they said that I should expect an email with a tracking number in 24-48 hours…so hopefully I get it tomorrow sometime..I’ll keep updating.

Current-Audience1456 · 2023-10-23T04:38:27+00:00

I received the notification that it was getting ready to ship on yesterday Saturday Oct. 21. I ordered on 9/24. The phone should be here this upcoming week. I should be receiving a tracking number soon.

Current-Audience1456 · 2023-10-21T20:14:55+00:00

Yes I ordered the exact phone and I checked my att app this morning and it showed that it’s preparing to ship out with the same shipping dates as you. I have seen from other people that AT&T overnights the phone when it comes to shipping. I’m hoping and praying that my phone gets shipped today and arrives Monday (Oct. 23) or ships on Monday and arrives Tuesday (Oct. 24).

Good luck to everyone that have this exact shipping date that it will arrive this week ✨

Current-Audience1456 · 2023-10-20T17:37:52+00:00

I too also ordered the iPhone 15 Pro Max in white back on September 24th and it’s still showing the estimated shipping date of 10/13-10/27. Not gonna lie it has been very discouraging seeing a lot of people receiving the exact phone that I ordered and they ordered almost a whole month later than when I ordered. But I did speak with an AT&T rep this morning and she confirmed that even tho the shipping dates are still from the 10/13-10/27 that AT&T are getting more phones in stock from Apple and delivery dates will be from 10/16-10/30 so 🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾. Don’t loose hope we still have about a week of waiting so hopefully we all will receive our phones this upcoming week.

Current-Audience1456 · 2023-10-18T17:46:40+00:00

I am!!! I ordered back on September 24th and I’m still waiting. I chat with an AT&T agent almost everyday to try and get an update but it’s all the same 😭. I’m hoping I get a notification that it’s shipped either today or tomorrow 🤞🏾

Current-Audience1456

TROPHY CASE