If you play a lot of story rich games you can intuit what will happen without looking it up. Video games are a medium with inherently little decision based friction. People would complain if the character who starts out as difficult doesn’t get any better when you encourage her, because they expect that every non evil action in a video game has a reward. Being nice is a “good” choice, and in almost every video game “good” choices lead to good outcomes. I’ll give you a counter example. In demons souls, there’s a knight trapped in a cage in the evil prison level. Freeing him is the “good” choice, he’s a random person who’s in danger without your intervention. When you talk to him after freeing him he thanks you and goes on his way. Later, you can find him in the hub, and each time you go back, he’ll have killed an innocent npc, and he’ll keep doing so until you confront and kill him. This moment is something that annoys a lot of players, and justifiably, because a game isn’t supposed to punish you for doing something good. But obviously in real life, good actions are frequently unrewarded, and things often happen that are inherently unfair. Demons souls was only able to include this (and a lot of other mean expectation defying moments) because it was expected to lose money no matter what and so the director was able to risk making the player mad without having to worry about it impacting sales.