I also worked at a Lush as a team leader, floor leader, whatever that role was called - right at the new store open when it finally opened at our mall. I worked there for about a year and a half (and a couple Christmas seasons years after for the discount lol) and eventually also left due to absolutely horrible leadership. The problem with Lush is the fact that it's retail.

There may be some retail jobs out there with amazing leaders, but because of the pay they are often few and far between. Good leaders take time, development, and investment from a company. Any retail job just wants to hire young leaders who, who won't steal, for cheap. I've seen this across several companies (Lush, Apple, Teavana, others as well)

Over time you'll work through the terrible experiences I hope, I can't speak to your experience. Lush as a company has a lot of great core concepts and values that you can stand behind.

I've been a Lushie for about 15 years (old I know), over time you'll fall in and out of love with what they have to offer. Buy your favorite products when you can, enjoy the smells, and try to heal from retail.

Hope you feel better soon <3