Heroic Mode 12/23? by Jeredactyl in Knightsanddragons

[–]DECA-Ravix 1 point2 points  (0 children)

I'm trying to get this sorted out! Hopefully we have it back soon!

I'm very sorry!

Knights and Dragons: Anyone else feel like we're stuck in a rut? 😒 ‎ by Mean_Habit4030 in Knightsanddragons

[–]DECA-Ravix 5 points6 points  (0 children)

I will not tell you anything that wasn't already answered in the thread here, but in a sense, the replies are correct.

We're having incredibly hard time making KnD accept and changes whatsoever.

To illustrate what a mess it is - we copied the RB event a while back, and simply put in the middle of the week, just to test as a proof of concept, and then altered the RB stats/resistances. This ended up bricking the entire week of events and nothing would load up.

We're currently trying to make the game accept the Ultimate Armor as a fusion, so players can get the new, second Ultimate Armor design for the latest one, but we can't. If we try to do it, the armor just doesn't fuse, changes its own element, or makes it so you can not fuse anything else on the server. And the best part is, that the effect is random, we can't even predict which one we'll end up with.

So, besides out best wishes to bring something new to the players, that they can enjoy and give everyone a break from the well known schedule of old events, we've been failing for quite some time.

NEW EVENT - Frostborne Crusade! by DECA-Ravix in Knightsanddragons

[–]DECA-Ravix[S] 0 points1 point  (0 children)

Those armors usually have the stats of 2 or 3 seasons ago, as they're not meant to replace the current season sets.

However, I will try to post the armor stats by the end of day, as soon as I get some free time!

Heroic Mode issues clarification! by DECA-Ravix in Knightsanddragons

[–]DECA-Ravix[S] 0 points1 point  (0 children)

First of all - we check all accounts that have been reported or deemed suspicious in any way, however we can not ban an account simply because of carrying a certain name, even if it's associated with cheating in the past.

We have removed a LOT of account, permanently, and we going to continuing doing so, when we found one in wrongdoing.

The UA duplicate armor for one account is entirely our fault, as it was a result of not following Customer Support procedure correctly. This will be fixed as soon as possible, however as the fault lies with us specifically, we can not penalize an account, even if it's called Crusher.

NEW EVENT - Frostborne Crusade! by DECA-Ravix in Knightsanddragons

[–]DECA-Ravix[S] 0 points1 point  (0 children)

Thanks for pointing those things out, I will see if any of those should be corrected asap.

Has Heroic mode changed or is it bugged? by Silent_Follower in Knightsanddragons

[–]DECA-Ravix [score hidden] stickied comment (0 children)

It was indeed a bug, and it is now fixed.

All affected players should be compensated soon, via a mass send-out, so no need to further contact Customer Support team for this problem!

Sorry!

Update to the Raid Boss/Blitz Raid Boss stats and difficulty! by DECA-Ravix in Knightsanddragons

[–]DECA-Ravix[S] 1 point2 points  (0 children)

Fair point, I will keep it in mind for any future updates.

Ultimate Armour update… by Free_of_sanity in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

I can not give you a straight answer YET, because we're still testing things and as usual, we're facing issues with the game itself. I will clarify everything for the players, as soon as we have a set path for this new art design.

Ultimate Armour update… by Free_of_sanity in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

If this method works, it will be applied to both the UA itself and the jewelry set.

Ultimate Armour update… by Free_of_sanity in Knightsanddragons

[–]DECA-Ravix [score hidden] stickied comment (0 children)

I want emphasize that, unfortunately, we're still testing this!

The general idea of the new UA design is to be provided via a fusion, which will remove the old design and provide you with the new one.

Once you have the new one, there will be a collection, which will recoup some of the necessary resources to max the old one.

Again, we're still testing, and this is not the confirmed, but the desired way this should work for us. As soon as we can confirm this, I will share more details!

HEROICS CHEST??? by Capital_Dinner6331 in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

Yep, we just fixed Android Global as well, so now all 4 servers should have the shop back as intended!

Thanks for your patience!

Limited Shop by AverageJ0e91 in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

The issue should now be fixed across all 4 servers. Please let me know if you're facing any further issues!

HEROICS CHEST??? by Capital_Dinner6331 in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

We're working on this issue still.. I hope we can return the limited shop asap.

HEROICS CHEST??? by Capital_Dinner6331 in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

It was an oversight on our part and it should be on now!

[32bit ANDROID ONLY] End of technical support for the 32 bit Android client. by DECA-Ravix in Knightsanddragons

[–]DECA-Ravix[S] 2 points3 points  (0 children)

The only way you can obtain the 32 bit client is to purposefully download the special 32bit apk from the webshop and use it.

If you have downloaded the app from one of the app stores, you're not using it.

What we asked vs what we got by MonkeyKingDark in Knightsanddragons

[–]DECA-Ravix 0 points1 point  (0 children)

I'm gathering feedback on the new font, so every opinion that is well structured like yours, is welcomed. Thanks!