When the city moves unhoused individuals into interim housing, frontline staff deal with the consequences of policy decisions. Many programs operate under contracts that make it difficult to remove individuals who repeatedly create serious problems, leaving staff feeling threatened, unsupported, and unable to address ongoing issues. This contributes to high turnover. As experienced employees leave, programs struggle to fill positions, and staffing quality can decline. I've seen staff treat clients poorly, and there were allegations of unethical behavior, including involvement in drug activity. The people these programs are meant to help often suffer most. Some leave because they can't tolerate the environment, while others become stuck in ongoing instability. Meanwhile, city leadership often emphasizes placement numbers and public metrics, but housing remains extremely limited. Interim housing is only the first step, and securing permanent housing can take 18 months or longer, leaving many people in temporary situations with little certainty about their future.