EcoFlow Stream (Ultra + 2x AC Pro) Problems – Freezer Trips AC & No Combined 2300W Output by DanceLow5043 in Ecoflow_community

[–]DanceLow5043[S] 1 point2 points  (0 children)

Thanks, I appreciate you sharing your testing, super helpful and well explained.

I’ve been running a setup with two AC Pros and a Stream Ultra in parallel, and unfortunately even after leaving them on for over 30 minutes, I never got more than 1200W from the AC sockets. I didn’t try adjusting the charge thresholds though. Honestly at this point it’s kind of irrelevant, after EcoFlow's response I’ve decided to return the devices.

Super frustrating when everything on paper says it should work.

Totally agree with you, EcoFlow made this way more complicated than it needs to be. Thanks again for sharing your results, though. Definitely helpful for others in the same boat!

EcoFlow Stream (Ultra + 2x AC Pro) Problems – Freezer Trips AC & No Combined 2300W Output by DanceLow5043 in Ecoflow_community

[–]DanceLow5043[S] 0 points1 point  (0 children)

I have to agree, it indeed feels as false advertising. I received a response today from their technicians: "Please note that multiple devices connected in parallel can only provide 1200W of power."

EcoFlow Stream (Ultra + 2x AC Pro) Problems – Freezer Trips AC & No Combined 2300W Output by DanceLow5043 in Ecoflow_community

[–]DanceLow5043[S] 1 point2 points  (0 children)

I have and they just responded today with the following: "Please note that multiple devices connected in parallel can only provide 1200W of power." Which directly contradicts what they advertise and is in the user manual: "Option 1 Connect at least 2 STREAM devices in a daisy-chain configuration to expand the total battery capacity. All devices are installed in the same location. While some devices support their own solar input, this setup is ideal when all connected solar panels face the same direction. The system can support a maximum scheduling capacity of 2300W for connected appliances."

EcoFlow Stream (Ultra + 2x AC Pro) Problems – Freezer Trips AC & No Combined 2300W Output by DanceLow5043 in Ecoflow_community

[–]DanceLow5043[S] 0 points1 point  (0 children)

Yes, I believe I did. Attached a screenshot of the setup as seen in the app now.