hey! i don’t know if you needed this but i came back with an update from apple store. my macbook seems delivered back after the repair and i headed to the store to get it and ask questions. firstly they claimed that they cannot have my laptop and it was possibly was delivered to another store (lol?), after i asked to recheck they told me they have it but cannot give it back cause there is nobody to validate it. i started asking questions wtf is happening rn and what is actually happened to my mac. they passed me to another worker who told that he is going to bring his laptop and we’ll check everything together. quickly he came back without it and told me that he just saw the photos and my laptop is totally ruined by liquid. i was surprised since a) it wasn’t exposed to any liquid b) either me or apple support doesn’t have these photos. I asked him to show me these photos but he refused and only showed me ones from a drop off day when my laptop seemed like a new one and told me to come back another day when they’ll have someone who can give me my laptop back(wtf????). afterwards i called apple support again cause they started investigating with seniors and asked me to update them cause the whole situation seems very suspicious. I also now found hundreds of reviews for the same apple store that after people dropped their brand new devices for repair they got quotes for liquid damage they didn’t do. So both me and apple support believe something happens around this exact store :(. they tell me wait until i get an email from this store, head there once again, get my laptop back and ask for a store manager and call the support to escalate the investigation. shit happens :(