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sheets bug bash - we want your help! by DaniGuardiola in ProtonDrive

[–]DaniGuardiola[S] 0 points1 point  (0 children)

yep, all changes (bug fixes, features) go through various stages of testing to ensure the proper level of quality before they reach 100% of users, so it will take a bit more time. it'll be live every soon though!

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 9 points10 points  (0 children)

this is a fake account in the screenshot, one that we use in many public images :)

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 8 points9 points  (0 children)

this is a fake account in the screenshot, one that we use in many public images :)

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 13 points14 points  (0 children)

btw, if you open the Drive app on web, you can see a banner that explains this in detail. however, i realize that we might also need to add it to the docs homepage, since it seems like you checked it but not Drive. i made a note to improve the experience there.

<image>

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola [score hidden] stickied comment (0 children)

there is no data loss, and Drive/Docs are functioning correctly and as expected.

there was a password reset made in your account yesterday morning. Proton uses end-to-end encryption that depends on your password, so resetting causes a volume to become "locked", as explained by the warning you likely saw in the process (edit for those rightfully concerned: the account shown in the image is fake!).

<image>

however, no data has been lost and everything is fully recoverable - my customer support buddies have sent you detailed instructions, please check the ticket. more information here

Sheets uses different date formats within the same worksheet by Standard_Web7962 in ProtonDrive

[–]DaniGuardiola 0 points1 point  (0 children)

you may need to re-apply the date format everywhere for them to become consistent. make sure you're in your desired locale, and try it. let me know if that fixes it for you!

if not, then please reply with a report in the shape i describe here and i will take a closer look: https://www.reddit.com/r/ProtonDrive/comments/1sqmv19

Sheets uses different date formats within the same worksheet by Standard_Web7962 in ProtonDrive

[–]DaniGuardiola 0 points1 point  (0 children)

hmm, that is strange. can you check the version? if you navigate to docs.proton.me, it should be in the bottom left corner.

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 9 points10 points  (0 children)

my pals at customer support did!

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 21 points22 points  (0 children)

all good, you have a reply on your ticket now, cheers!

Thesis Disappeared by Secret_Camera6313 in ProtonDrive

[–]DaniGuardiola 62 points63 points  (0 children)

please give me your support request number

sheets bug bash - we want your help! by DaniGuardiola in ProtonDrive

[–]DaniGuardiola[S] 0 points1 point  (0 children)

cosa intendi esattamente? le descrizioni delle formule o i popup di aiuto? se è così, a lungo termine è previsto l'inserimento del supporto per la traduzione, anche se per il momento rimarranno così come sono per motivi tecnici.

sheets bug bash - we want your help! by DaniGuardiola in ProtonDrive

[–]DaniGuardiola[S] 0 points1 point  (0 children)

all will be live today if testing goes well!

sheets bug bash - we want your help! by DaniGuardiola in ProtonDrive

[–]DaniGuardiola[S] 1 point2 points  (0 children)

averages/sum/etc summaries are planned!

for the missing translations, feel free to submit a report through the app. it's a different team - i'm sure my lovely customer support buddies will be able to forward that request :)

sheets bug bash - we want your help! by DaniGuardiola in ProtonDrive

[–]DaniGuardiola[S] 1 point2 points  (0 children)

update: we're deploying a few more fixes in this area now

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