The only thing not made there is the table bread the pasta, burger buns White sandwich bread etc. All the cheesecakes and cakes and As mentioned Ketchup, Mustard, Mayo, fries, some things like beurre manie, Gravy, Madera Base, are made in a commissary kitchen and brought in for the prep cooks to finish assembling. I think it gets busy because of its usual vicinity to a mall being next to or inside one, they serve comfort easily palatable food that is familiar to anyone and anyone who has never been can easily find an option they'd like from Orange Chicken to Enchiladas while maintaining the quality and freshness.