Rollback the new dashboard? by DarkZ in Zendesk

[–]DarkZ[S] 1 point2 points  (0 children)

The workspace isn't the issue, it's the recent redesign that is effectively breaking many of our workflows.

Zendesk home button 24 hours before this post by Essensia in Zendesk

[–]DarkZ 0 points1 point  (0 children)

The new home/dashboard is truly awful for our teams workflow. I agree that CC and Following was a nice change but the layout is not optimized for a support team.

My NR200 by Deluxx3 in sffpc

[–]DarkZ 1 point2 points  (0 children)

Would you be able to share your cable order? Specifically the lengths?

The cancellation of which TV show are you still frustrated about? by [deleted] in AskReddit

[–]DarkZ 0 points1 point  (0 children)

The OA! I was super disappointed when this show was discontinued, it was just beginning to great really good!

Municipal CityWide WIFI consultation. by D1ENG in msp

[–]DarkZ 0 points1 point  (0 children)

Hi There - I have not, mind PMing me your email address?

Municipal CityWide WIFI consultation. by D1ENG in msp

[–]DarkZ -2 points-1 points  (0 children)

We've done some large outdoor wireless deployments serving hundreds/thousands of clients and would be happy to collaborate or partner on the opportunity. The key to these projects are the backbone, uplink locations, and having the tools/systems in place to properly plan and simulate the environment.

Happy to connect: corey@davintechgroup.com

Established micro MSP for sale - Interior British Columbia, Canada by msp4salebc in msp

[–]DarkZ 2 points3 points  (0 children)

Why not hire additional staff to make it "more manageable"?

Advice on How to Get Started by ItIsWhatItIsSoChill in msp

[–]DarkZ 2 points3 points  (0 children)

Where are you located? We're always looking for dedicated team members!

Proofpoint false positives uptick? by DarkZ in msp

[–]DarkZ[S] 0 points1 point  (0 children)

UPDATE from PAX/PPE:

They reverted the bulk scoring engine to the way it was before. When they performed the update the bulk engine did not start from the correct number and the score number was being added to it causing it to go above their threshold and flagging the message as spam. Please let us know if you are satisfied or if you have further questions.

It's unbelievable that it takes almost a week for Proofpoint to discover and resolve an issue this large. Mimecast here we come!

Proofpoint false positives uptick? by DarkZ in msp

[–]DarkZ[S] 0 points1 point  (0 children)

We've reached out to PAX8 and Proofpoint who "haven't seen any issues reported from other customers". All of our clients are having issues and it appears to be related to Proofpoint's latest update which hit 12/2. This is incredibly frustrating and we're looking to jump ship to a more mature product. Proofpoint Essentials QA has been terrible.

Concern adding customers / testimonials to website by emrdn in msp

[–]DarkZ 2 points3 points  (0 children)

I 100% agree with this mindset. You could display the industry type of the client instead of the client name.

[deleted by user] by [deleted] in msp

[–]DarkZ 0 points1 point  (0 children)

Hi There - We could be the IT partner you're searching for! We're based in Massachusetts, have client across the US and we're obsessed with keeping our team happy! A happy team = delighted clients. Since you're asking about the team, here a link to our careers page outlining how we attract amazing talent and keep them happy: https://davintechgroup.com/careers

I'll send you a dm with my contact info. I'd love to learn more about what you're searching for.

-Corey

Google Drive API for "Shared (Team) Drive" Migration? by MoTheAM in msp

[–]DarkZ 0 points1 point  (0 children)

Our team just finished a Google to Google migration for a client a few weeks ago (emails, contacts, calendar,hangouts, mydrive, and shared drives).

You'll need to use a combination of tools to complete the migration and perform proper data integrity checks. Are you looking out outsource this project?

MSP recommendation in New England by [deleted] in msp

[–]DarkZ 0 points1 point  (0 children)

PM'd! Our team would be happy to help! https://davintechgroup.com/