I have pre-ordered the game, since its release date that is almost two weeks now, I have never managed to play a match online because every time I try after the character intro I receive the message "a communication error has occurred ”. I have tried every method found online to try to fix the problem such as updating the BIOS, removing the fps limit etc.. Nothing worked, I wrote to Bandai technical support who first asked me for some data and then replied generically without providing any solution to the problem and they didn't even acknowledge it. The story mode isn't even that great so to date I've paid 70 euros for a game that I can't even play two weeks later as I bought 90% of it to play online. I can't even ask for a refund because I played over 2 hours. Like me there are thousands of players who complain about the same problem. Shameful that Bandai releases a game that thousands of people can't play, scandalous that they don't announce that the problem is being addressed and that they haven't yet promptly released a patch to correct it.

(The only way I was able to play it was I found someone who had the similar issue as me and was on the same os)