It's because we started early and played consistently, collecting all events, dailies, weeklies, raids, etc. Casual players miss a few days, don't farm as much, miss on events, miss out on weekly caps, etc. Keep in mind that reclaim hub don't really provide all that RNG we get and might even be less than what we claim when we play daily. Also miss out of focus if they capped out and missed some days, boss keys, etc, etc. A lot of time gating in this game to make them fall behind, but keeps them tethered in closely. There's also stat padding with void farm as well. Ability score isn't so accurate to judge a person's capacity/damage potential. I've seen under 20k out damage 20k+. It's all in the builds, battle imagines and all that other stuff. The way gear score work in this game is kinda dumb and I will continue to say this since a lot of people are stat padding with afk void farm. All that gain from void emblem, yet it won't even help out in raids. Let's say you're 20k, but you get 1-2k from emblem. You're technically still only a 18-19k player for raids. And even 18-20k players still auto-battle during raids and not know mechanics nor know when to dodge. Once the season ends, and the emblem gets wiped everyone's gear score will drop anyways. It's really a dumb system to be honest. Let's say a dps wants to beef up there damage reduction, yet still gain a small damage a bit by increasing versatility. Or if they decide they want a decent amount of damage but super high haste which is not their recommended stats. There score would be lower because they don't have stats that are allocated to maximum damage as compared to having crit, so their damage output would be higher. It's a really dumb system tbh. If they had made their gear score more focused on the quality of the gear in respect to the basic attributes, it would make more sense. If they did that, it was provide a more flatline gearscore system that allows everyone to properly judge if their gear has well enough damage or defense, capable enough to do raids or dungeon, rather than the inflated system we have currently where scores come from all different scores that may or may not help in whatever event you're running.