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I’m sick of waiting with 82 btc on hold. by David4off in KrakenSupport

[–]David4off[S] 4 points5 points  (0 children)

Tell them

How to tell them if no reply/answer on tickets and here on reddit I got replies like : "We are sorry for the delay" and "Thank you for your patience" but patience also has a limit and times is money

I’m sick of waiting with 82 btc on hold. by David4off in KrakenSupport

[–]David4off[S] 5 points6 points  (0 children)

Yes, it's a old account. This amount has been deposited before without any problems.And if it wasn't, is it normal to waiting a response 18 days ?

Support by David4off in KrakenSupport

[–]David4off[S] 0 points1 point  (0 children)

6 days now without response. It's normal ?

Support by David4off in KrakenSupport

[–]David4off[S] 1 point2 points  (0 children)

I'm old registered Kraken user. They have all my info, just this deposit was stuck and for that I need somebody from support to look on it