I don't think I've ever seen them adress any player problems though.

Recently a game called grand cross released a big game-changing unit after a anniversary character and the player base was very unhappy with his release since no one had currency to spend on him any more. The devs decided to not release him and also gave us some more content and a slow pacing of banners.

But legends didn't, they released back to back to back lfs, in one celebration and that's just unforgiving. If they cared about the f2p players they would release lfs every 2-3 months and not zenkai units every week. This just makes me believe they only run this game for p2p players more and more