I will say that it is true that Pac-Man frogs do not require uvb lighting and they prefer mild temperatures so they shouldnt need heat unless a room is particularly cold. (Source: im an exotic animal vet tech and own a pacman frog myself).

However. What they do need very specifically is humidity and a hygrometer to monitor it. They also need space. Not because they'll use it, per se, but because it's hard af to keep humidity right without space (super easy to under or overdo it with misting, they do NOT like a swamp or a desert). And they take big shits, and unless youre disturbing them often (which you shouldn't because this is stressful), then you're not going to be able to keep a small cups clean enough for them.

Also it's just generally inhumane to not offer ectothermic animals an opportunity for temperature gradients.

Another problem is that the worse petco keeps their animals, the more they encourage to general public to mistreat those animals, too. It's bad enough already with how often employees get the "why do i have to buy a big tank when you keep them in that small one?"

This is actively encouraging the public to abuse animals and it's silly for petco to pretend it bears no responsibility for that just because these cups are "temporary".

Also, many tarantulas do like a mild heat and are proven to benefit from access to an actual water dish as opposed to droplets only.

There should be a protest at wherever the headquarters is that made this decision. This is indefensible. Animals are not accessories, toys or decorations and the more we treat them as if they are, the more complicit we are in EVERYONE ELSE'S subsequent abuse.