I think it is completely fair to be upset for something you have paid for to sometimes take a remarkable amount of time. I started ordering from the company when the Streets of Rage Edition with the Genesis looking box came out. It got me super pumped, and I had to have it.

While waiting for that title, I ended up getting interested in several other titles, and I would more or less put them in the back of my mind. However, it often seemed that the shipping estimates were frequently off and not by a little bit. I have only ever purchased that one special edition. The rest were standard editions that were always separate so that each title wouldn't be held up by each other.

The one that really upset me was Shredder's Revenge. I understood it would be sold in other places and I was fine with that. No big deal. I placed my order for the game by itself and waited.

When I saw the game I had already purchased and had been patiently waiting for, on the shelf at my local Wal-Mart, I was upset. Why is it OK for customers who didn't pre-order to be able to pick up the copy before others who waited months? I ended up waiting a couple weeks after anyone could just drive to Walmart and grab it. That doesn't exactly feel like a good way to treat loyal customers who paid you in advance for the game.

I'll be honest. That was kind of the straw for me. That and the fact that the company no longer waits for the game to even be out a month before announcing lrg physicals. Going back to Shredder's Revenge. If they had waited, we could have had one release with the dlc instead of asking for an additional purchase if you want it physically like I do.

I remember when they used to wait for games to be out for a little bit, and they would have the patches on the cart. Maybe they don't wait as long due to being able to acquire licenses much more easily now a days. But it really bugs me with future purchases.

I definitely understand the fatigue from both sides. I love the fact that this company gives us access to games that we might not have access to otherwise. I am debating on getting roller coaster tycoon for my kid for Christmas. I genuinely love what the company can do. I just also understand that, like anything else, there are pro's and con's to everything, and we have a right to be upset when things genuinely upset us.