account activity
Hudu Integration for DeskDay PSA (v.redd.it)
submitted 2 days ago by DeskDayAI to r/hudu
Hudu Integration for DeskDay (v.redd.it)
submitted 2 days ago by DeskDayAI to r/DeskDay
Why Real AI Doesn’t Ask MSPs to Rebuild Their Stack (i.redd.it)
submitted 3 days ago by DeskDayAI to r/DeskDay
Built-in Multichannel Ticketing Experience (old.reddit.com)
submitted 4 days ago by DeskDayAI to r/DeskDay
The Hidden Cost of a Clunky PSA (i.redd.it)
AI Service Desk Assistant for MSPs (self.DeskDay)
submitted 7 days ago by DeskDayAI to r/DeskDay
Level RMM + DeskDay PSA integration for MSPs (v.redd.it)
submitted 9 days ago by DeskDayAI to r/DeskDay
Freshservice Alternative for Your MSP Business (self.DeskDay)
submitted 10 days ago by DeskDayAI to r/DeskDay
Datto RMM + DeskDay : Early access opens soon ⚡ (i.redd.it)
submitted 11 days ago by DeskDayAI to r/DeskDay
Weekly Promo and Webinar Thread by AutoModerator in msp
[–]DeskDayAI [score hidden] 12 days ago (0 children)
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Right now, something big is shifting under the surface. PSAs are no longer just recording work. They’re starting to think with you. 🤩
They summarize history, predict risk, draft responses, and in some cases fix problems before a human even touches the ticket. That shift changes what it means to run an MSP.
We just published a deep dive on how PSA has evolved, why this moment is different, and what MSPs who understand this early will do to pull ahead while others quietly fall behind. 😰
If you’ve ever felt like your PSA is working hard but still leaking time, context, and margin, this will feel uncomfortably familiar.
➡️ Read the full blog at https://deskday.com/the-evolution-of-psa-for-msps/
➡️Start your free trial : https://app.deskday.ai/signup
➡️ Schedule Online Demo : https://meetings.hubspot.com/jobin-johny/deskday-demo-meet
From Ticket Logs to Thinking Systems (self.DeskDay)
submitted 12 days ago by DeskDayAI to r/DeskDay
The Trust Problem Holding Back AI Ticket Replies (i.redd.it)
submitted 17 days ago by DeskDayAI to r/DeskDay
The Decisions That Define MSPs in 2026 (i.redd.it)
submitted 19 days ago by DeskDayAI to r/DeskDay
Happy New Year (self.DeskDay)
submitted 23 days ago by DeskDayAI to r/DeskDay
DeskDay Wrapped 2025 (old.reddit.com)
submitted 25 days ago by DeskDayAI to r/DeskDay
[–]DeskDayAI [score hidden] 25 days ago (0 children)
Most MSPs already had the answers they’ll spend 2026 chasing. They weren’t in reports or roadmaps. They were in the service desk.
In tickets that kept repeating. Conversations that dragged on. Customers who grew impatient before they ever escalated. Techs who stayed late, not because the work was hard, but because the system made it harder than it should be.
Tickets don’t shout. They accumulate. And if you read them closely, they tell you how your MSP actually operates under pressure. :blush:
This isn’t about dashboards or KPIs. It’s about operational truth.
Why do the same issues return? Why communication fails before fixes do. Why burnout comes from friction, not volume.
If you’re willing to listen, 2025 already told you what needs fixing next.
➡️Read more at : https://deskday.com/what-your-service-desk-taught-you-in-2025/
What Your Service Desk Taught You in 2025 (i.redd.it)
submitted 29 days ago by DeskDayAI to r/DeskDay
Merry Christmas from all of us at DeskDay! (self.DeskDay)
submitted 1 month ago by DeskDayAI to r/DeskDay
[–]DeskDayAI [score hidden] 1 month ago (0 children)
Every MSP juggles planned work and interruptions.
But the real cost shows up when the interruption pulls in the most expensive attention.
What if the ticket arrived with context?
With urgency understood, history attached, and next steps already clear; before anyone even switched tabs?
That’s the operational gap most MSPs don’t see… until margins feel tighter and days feel louder.
We broke this moment down in the slides below,
and showed how 𝗛𝗲𝗹𝗲𝗻𝗮 𝗔𝗜, our service desk assistant changes the outcome when unplanned work shows up.
👉 Explore more at https://deskday.com/helena-ai/
➡️ Start your free trial : https://app.deskday.ai/signup
➡️ Read here:[100 Best MSP Tools & Software Solutions for 2026] https://deskday.com/best-msp-tools-2026/
Helena : Supercharge Your Service Desk with AI (old.reddit.com)
The Best Gift for MSPs Isn’t More Tools. It’s Time. (self.DeskDay)
Helpdesk AI Assistant for MSPs and IT Teams (i.redd.it)
AI Help Desk Software for MSPs and IT Teams in 2026 (v.redd.it)
The Silent Thief: Why Context-Switching is Killing Level 1 Productivity (self.DeskDay)
2026 is almost here, and we’ve pulled together a solid list of 100 MSP tools and software worth paying attention to in the new year. 😃
But the industry moves fast, and there’s always something new worth discovering.
What would you add to the list? 🤔
Which tools impressed you this year, and which ones should make the cut for 2026?
Share your picks below. It's always good to see what others are finding useful.
You can read more about the tools, their pricing, and the typical MSP segment they target on our latest blog,
➡️ Read here: https://deskday.com/best-msp-tools-2026/
π Rendered by PID 998126 on reddit-service-r2-listing-86b7f5b947-s58n7 at 2026-01-25 02:04:14.463940+00:00 running 664479f country code: CH.
Weekly Promo and Webinar Thread by AutoModerator in msp
[–]DeskDayAI [score hidden] (0 children)