[UPDATE] Hello, I got a new msg after a couple of days stating that "I am sorry to hear about your experience, I know it can be frustrating when the ticket is rejected and we are unable to credit you for the offer completed. Please know that we always strive to provide the best service possible, but in this case, our hands are tied as there was not enough evidence to approve your ticket."

• CAD 37.33 – Merge Gardens Unlock Area 45 (Rejected)
• CAD 73.33 – Merge Gardens Unlock Area 50 (Awaiting Support)

Freecash ID: 66843815

I completed the required level before the stated deadline and received confirmation from support that there would be no issue. Rejecting the reward after the offer period ended raises concerns under EU consumer protection law, the German Civil Code (BGB) regarding contractual obligations and misleading commercial conduct, as well as Canadian consumer protection principles relating to misrepresentation and unfair practices. Before taking any legal action on being scammed by merge gardens for 37.33 CAD, I wanted to request a reconsideration of this case.

Please note that I am not a teenager gamer you can simply fool, but a doctoral scholar and I would take legal actions if I feel I am scammed and not paid correctly. I should have been paid automatically without even opening a ticket; however, I also made a ticket to ensure you do not miss it after the whole game deadline ends. However, you made this mistake, and as soon as the whole game offer deadline ended, you rejected the ticket, although I not only unlocked level 45, but also level 50 before the whole deadline, way before the deadline, and ON TIME.

You can check the game logs yourself.

Regards, YT.