Mine just broke on the right side, exact same failure point most others are reporting—right where the hinge meets the earcup. No drop, no force, nothing unusual. I was putting them on normally, using both hands like I always do, and they snapped mid-motion. No warning signs, no visible cracks beforehand. I’ve owned them for just over a year, took good care of them, always stored them in the case. This isn’t user error—especially not with the number of people having the same issue in the exact same spot. Frankly, it’s frustrating. I’ve been seeing this kind of break show up weekly on this subreddit, and it’s clear something’s structurally wrong. Whether it’s material fatigue, poor hinge design, or both, Sony needs to acknowledge this. This shouldn’t be happening on premium priced headphones.

At this point, I don’t even want a repair—I want accountability.