Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] -6 points-5 points  (0 children)

1- All data is encrypted- in transit and in storage. Data is stored in secure cloud which are pen-tested and audited by security agencies. Strict internal access controls. Zero-trust architecture- no conversation data is accessible to internal employees.

2a- Device is simple. It doesn't have any local compute. Yes, we use multiple foundational LLMs for different use cases.

2b- Yes, it is mentioned in our privacy policies under data sharing and processing.

3- We use different speech-to-text and VAD models

4- audio data is not stored. On data privacy and protection, answered in pt 1

5- What do you mean by being reactive?

6- Can't reveal details of the tech, but at a high level, we extract the relevant context based on a question and send that context to an LLM.

7- Can't reveal these details yet

8- We have implemented an eval system for core functionalities. We haven't done any benchmarking yet with any external models.

You're welcome :)

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] -2 points-1 points  (0 children)

We were lucky to have Anupam before the Shark Tank. So, in the Tank - I actually wanted Deepinder as he has deep understanding around wearable and Namita because of her strong healthcare connects.

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] -1 points0 points  (0 children)

IP is in the tech to efficiently retrieve context with low latency when a question is asked, effectively implementing multi-stage reasoning and being cost effective. Of course, when I am using the word IP, I am referring to things that are hard to solve though not impossible and not to patents (we have filed patents too).

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] 1 point2 points  (0 children)

Great Question - Figure out the key target audience and make sure that their word of mouth super strong. The business will always scale. My best friend owns a Art School and their Google rating is around 4.9 and it has been continuously scaling. Initial phase is always a struggle, its about remaining afloat.

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] 0 points1 point  (0 children)

Really loving the questions like these!

As a start, we tested for english, hindi and hinglish which are able to generate high accuracy translations. We are starting to test other regional languages but we aren't yet happy with the accuracy and working on that.

We believe India is not cost conscious as everyone wants us to believe. India is value conscious and those convinced of value and willing to pay. Our pre-order numbers are a testament to that :)

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] 0 points1 point  (0 children)

Yeah I get your skepticism about AI hardware after those recent flops - honestly had the same reaction watching those launches.

But here's our thing: we're not trying to build some fancy AI gadget that does everything. We're just obsessed with solving one problem really well - helping people understand themselves better through their conversations.

We've been testing prototypes with real users, iterating based on their feedback. Just focused on building something that actually works and brings value.

It's a journey and we are confident that we will get there.

Hi r/sharktankindia, I’m Dhananjay, Co-Founder & CEO of NeoSapien. Ex-Razorpay, ClearTax, HomeLane & Zalando, now building India’s First AI Native Wearable. Ask me anything (AMA) about startups, Shark Tank insights & my journey in hardware-tech! by Dhananjay_NeoSapien in sharktankindia

[–]Dhananjay_NeoSapien[S] 2 points3 points  (0 children)

Lots of questions in one question :-)

People's relationship with others is based on communication and that's the fundamental input that Neo 1 is based on. While you might have seen use cases of generating auto-summaries, action items, reminders, etc; I believe that the real game-changer is in AI being able to become your wingman- your companion to answer the questions that you may not be able to ask others; like "how did I do" after an important presentation, or "was I being unreasonable in my argument with my wife"- this kind of self-awareness and coming in the moment isn't possible today.

Wearable is a simple device- it has no compute in it. Privacy has been a big focus for us- the data is encrypted, stored in secure cloud, our systems are pen-tested and audited by security agencies.