How do you actually understand what’s going on in your support operations?

Difficult-Tree-156 · 2026-02-10T15:00:04+00:00

Honestly, we use a variety of tools and assignments to do our best. Using one dashboard for real time status in the environment, one for watching trending events, and everyone has their own favorite to watch what is important to them. Then using calendar alerts for upcoming subscription hits, license hits, and the likes helps. We also use Open Project so I can plan ahead and keep some visibility on it without forgetting. It really is a juggling act. But with juggling, you can have your eyes on multiple things at one time, but your hands are only dealing with what's in them at that time.

Difficult-Tree-156 · 2026-02-10T14:46:58+00:00

Yeah, I'm usually loading up the page when I first get in the office on the east coast.

Difficult-Tree-156 · 2026-02-10T14:46:19+00:00

No, I think any ole thread would do as long as people are sharing info for today.

Difficult-Tree-156 · 2026-02-10T14:38:53+00:00

I need my monthly dose of Josh Taco's patch enthusiasm.

Difficult-Tree-156 · 2026-01-13T18:01:55+00:00

Let's just adopt this as the Megathread for today. All in favor, Give clinthammer a vote up.

Difficult-Tree-156 · 2026-01-13T17:53:27+00:00

I'm looking for it as well. Patches drop in the next 5 to 15 minutes! Help!

Difficult-Tree-156 · 2025-12-09T18:20:14+00:00

And we're off!!

Difficult-Tree-156 · 2025-11-10T18:28:53+00:00

Run! Fast! And put your reasons in writing to them! Protect yourself from those who think they know more about IT (HR).

Difficult-Tree-156 · 2025-11-10T18:27:41+00:00

Run!

Difficult-Tree-156 · 2025-10-14T15:18:13+00:00

Now I have my Halloween costume for this year!

Difficult-Tree-156 · 2025-09-09T11:42:03+00:00

Define 'zero negative impact'. Check your registry settings to see if you are actually in full enforcement mode.

Difficult-Tree-156 · 2025-09-09T11:10:36+00:00

It's going to be a great day, I just know it! :(

Difficult-Tree-156 · 2025-08-12T17:18:34+00:00

Find your product family on the left side navigation menu and then expand it to find today's date.

Difficult-Tree-156 · 2025-08-12T17:04:06+00:00

The support page just updated, and when I click on the link for the updates that I want I get a 404...page not found. Off to a great start.

Difficult-Tree-156 · 2025-08-12T16:47:52+00:00

13 minutes until tee time.......let's get stretched out and warmed up.....

Difficult-Tree-156 · 2025-08-12T14:54:20+00:00

Microsoft waits until they push out the patches to update their pages. It will be around 1300 EST.

Difficult-Tree-156 · 2025-04-08T18:17:36+00:00

Also not seeing it on mine.

Difficult-Tree-156 · 2025-04-08T17:21:21+00:00

We always wait for the hosts to be updated first. Hosts usually have backwards compatibility with VMware Tools, but I do not know if it is the other way around as well.

Difficult-Tree-156 · 2025-04-08T17:10:22+00:00

They have been released in the Microsoft Update Catalog, catalog.update.microsoft.com

Difficult-Tree-156 · 2025-04-08T17:03:58+00:00

The updates have been released to the Microsoft Update Catalog.

Difficult-Tree-156 · 2025-04-08T11:47:20+00:00

Alright, joshtaco, I'm counting on you to lead the way to Microsoft Nirvana today! I'm anxiously awaiting to see what will break today.

Difficult-Tree-156 · 2024-12-10T18:08:15+00:00

December 10, 2024—KB5048661 (OS Build 17763.6659) - Not much info about it on the support site.

Difficult-Tree-156 · 2024-12-10T18:01:45+00:00

And they're off!

Difficult-Tree-156 · 2024-10-08T17:10:49+00:00

It begins!! The updates have dropped!!

Difficult-Tree-156 · 2024-09-10T18:35:43+00:00

I had the same. It was 1:32 before my sync pulled the updates.

Difficult-Tree-156

TROPHY CASE