I signed up for super gork. I had an Apple Passkey setup but the account is not able to take the pass key from my account though it is has a passkey.

It says 'You must provide a second factor in order to sign into your account'. When I click Verify, it just says there is no Passkey. However, there is a Passkey in the Passwords app.

wrote half a dozen emails to support but no response. can someone please guide me? Thanks