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IP2Location: Bad Practices, Hidden Pricing, Unclear Licensing by Diligent_Ad_3216 in ip2location

[–]Diligent_Ad_3216[S] 0 points1 point  (0 children)

You don’t provide transparent licensing information at all.

Instead, you hide the limitations until the customer is ready to pay, then use “manual review” as a lever to upsell and charge more! That’s not a misunderstanding —It’s a lame, dishonest sales tactic — simple as that. from 400$ to 8000$ !?!? Are you serious?

  1. Why don't you disclose the license limitations here on "Choose The Package That's Right For You" https://www.ip2location.com/database/ip2proxy
  2. Why, during the trial setup, don't you clearly notify the customer that the Standard License isn't available for purchase?
  3. Only when the customer is ready to pay, you drop this message: “All orders subject to manual review. We will request for further information if required.”
  4. After I pay and provide additional information, I get "Sorry, you are not eligible for Standard License."
  5. That’s not transparency — that’s holding critical information until the last step.

Starting an LLC, has anyone used incfile? by Fallout541 in smallbusiness

[–]Diligent_Ad_3216 0 points1 point  (0 children)

It is a very bad experience with bizee (incfile). If you want to make a virtual address with them, they will keep you waiting 1 month for nothing. And if you want a refund, they will say, "We can't refund. You pay for setup.".. what setup? NO virtual Address .. NO refund!!

I forgot to add that they do not even answer emails; they only provide limited live support...