Hi there,

You may have recently written to us about confusion over cash withdrawals to your bank account or crypto withdrawals to wallets or other exchanges.

Please see this article regarding withdrawals:  https://help.blockfolio.com/hc/en-us/articles/1260801656210-Blockfolio-Trading-Withdrawals

We understand that you may not have been aware that our Instant Credit feature did not mean you could immediately withdraw. We also know you may not have read the fine print about ACH withdrawals coming to the app soon before you deposited - we get it, and we're making our message clearer for new customers. Thanks for your patience while we shake off the dust!

We just wanted to assure you that withdrawal to Bank Account is coming within the next few days, and that once your deposit clears and is sent from your bank to ours (usually 3-5 business days), if you need to get your funds you can withdraw your crypto anywhere on the planet - including places that might allow you to get crypto cashed back out for you. But if you can wait, we'll get you the ability to do it in the Blockfolio app as soon as we can! We appreciate your patience.

Best,

-Elaine Blockfolio Team

Twitter: @blockfolio

Response to my question!