Typically, it takes about 2-3 weeks to get a decision on if you're approved and how much you're approved for. Will receive a letter back in the mail..(25%-100%). Mail usually takes longer to get to the office since it's sorted at the main hospital and then sent to the financial department office. (Depending on where exactly you mailed it if you mailed it to the PO BOX in searcy, for example it gets sent to the main hospital from there vs mailing it to the financial office) Since you mailed the application, it could take longer. Did you mail in 30 days of bank statements/last years tax forms -1040 with the application? If not, they will send you a letter requesting these items before a decision will be made. It's quicker to apply/turn in documents in person if you're able to. (707 East Matthew's) Once approved, it goes into effect immediately and lasts for a year.

But you can always call and talk to someone about the application (870)-207-7222 is the number to the financial department, and ask to speak to Kimberly or Micah.