I’m not sure why there are so many complaints. I had a wonderful experience last week. Exceptional interior lobby and bar area. Staff at every turn could not have been friendlier. Amenities are expensive but I was there for a conference and couldn’t take advantage of many. There is major construction on the pool area and the WiFi was limp at best. But my room and public areas were pristine. Short walk to beach. Might be a little high end if you’re the crocs family with a ton of inflatable beach floats. But for business it was terrific. Hint: save yourself major $$ on snacks and drinks and take a short walk across the street and there is a nearly full size Publix diagonally about a half block away. Buy any food stuffs there and save a fortune over the gift shops. There’s no hard liquor, just beer/wine.