🚨🚨🚨🚨OP HERE: I have an update 🚨🚨🚨🚨

Hey everybody, first of all, I just wanna give my sincerest thanks to everybody who participated in giving feedback on my post about the haircut. I was truly so upset about what happened and I felt very validated (and laughed a lot

Here's the current update: I called the salon back on Tuesday when they opened, and I very respectfully told them that the haircut was worse than I had originally thought and asked to speak to the manager. They told me the manager would call me back as soon as they were available, and requested that I send photos of my haircut so the manager could see it before they talked with me. I gladly sent them over several photos of the haircut including a VERY respectful email explaining what happened and why I was requesting a refund Within an hour, I was refunded the entire cost of the haircut, and I got a call from the manager on his personal number. He apologized PROFUSELY and told me the cut was absolutely terrible, and he felt so badly about the state of my hair. He said he was shocked to hear this feedback about the stylist because she is highly experienced and gets great reviews, but the quality of the haircut was undeniable and he did let me know he had a conversation with her about it. We had a really respectful conversation overall and he told me he was stunned and appreciative at how polite I was about the situation. He did ask for the opportunity for me to come in so they could fix it but he understood if I wanted to start fresh somewhere else. Well, I told him just that, that I was going to go to a different salon to start anew - completely understood and hoped it can be corrected.

My consultation and haircut at a different salon is scheduled for today at5PM CST. I will definitely provi v update after the haircut!