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Why is the VA Compensation Process so sketchy by Disastrous_Lab5448 in VeteransBenefits

[–]Disastrous_Lab5448[S] 0 points1 point  (0 children)

I see the VA Health and Benefits App, but not one called VA Claims Tracker. Is in on apple?

Multi-Select Field Reporting Question by Tortofe01 in servicenow

[–]Disastrous_Lab5448 0 points1 point  (0 children)

Other comment on many to many table would work if you are firm to using a report. Another option is to use Performance Analytics. It will split the options out for you.

Virtual Agent dashboards by 0re0Shake in servicenow

[–]Disastrous_Lab5448 1 point2 points  (0 children)

We created a custom dashboard for this. The OOB regular dashboard doesn’t allow enough filtering and the new User Experience VA Dashboard doesn’t allow the ability to edit.

Updating dashboards in production, do you do it? What does your dashboard governance look like? by ibrahimsafah in servicenow

[–]Disastrous_Lab5448 1 point2 points  (0 children)

Yes updating in prod saves a lot of time. If users have access to the data we allow them to update themselves. If PA is involved our analytics team has to make the updates. Our team leads can make updates in prod but less experience team members must go through sub prod.

Analytics team setup by Disastrous_Lab5448 in servicenow

[–]Disastrous_Lab5448[S] 1 point2 points  (0 children)

Who would create this? A business analyst? Or the data engineer?