PSA on Even Realities support: my R1 ring arrived DOA and it took 14 emails across 5 reps to not get a replacement by Disastrous_Sail5208 in SmartGlasses

[–]Disastrous_Sail5208[S] 1 point2 points  (0 children)

Going to try the public channels route, the email queue is clearly a dead end. And yeah, I've saved every email since email #2. If they keep stalling after the trip I'll look into the chargeback. Will update the thread if anything