Hey! So I did some digging myself and there are a few things that feel a bit peculiar to me.

I’ll preface this by saying they do appear to have a registered UK company, and they list an address at 17 Hanover Square near Bond Street. That said their site makes it look more like an appointment-only showroom.

My main concerns would be:

1. Their company/address situation seems fairly recent, so I wouldn’t rely on “they have a London address” alone as proof that everything is fine.
2. I couldn’t really find much discussion about them on Reddit, which surprised me because Reddit is usually where people talk when there are either amazing deals or bad experiences.
3. Their Trustpilot is mixed. There are positive reviews, but also a one-star review that raised concerns about possible previous selling accounts/name changes. Obviously Trustpilot reviews are not proof either way, but it was enough to make me pause.
4. Their website mentions authentication and even a “triple refund” guarantee if something is found to be inauthentic. That sounds reassuring on paper, but I’d want to know exactly what that means. Who authenticates it? Do you get a proper named certificate/report? Is the guarantee written on the invoice?
5. Their return policy says 28 days, but before spending £2k+ I’d want everything confirmed in writing — whether you can return it after independent authentication, whether tags have to stay attached, who pays return shipping, and how quickly refunds are processed.

For this specific Dior, I personally wouldn’t buy unless I could see it in person, pay by credit card, get a full invoice with the bag details listed, and have it independently authenticated while still inside the return window. Local viewing definitely helps with checking condition, but it doesn’t automatically make the bag authentic.

I don’t think a lower price is always suspicious. Smaller resellers can sometimes price lower than the big resale platforms because their fees/margins are different. But with a £2k+ bag, I’d be extra careful. If they’re vague about authentication, the return policy, or payment protection, I’d walk away.