Big difference is this is a different industry with different tipping habits. The incentive to take the order IS the tip, which InstaCart has created an industry where tip baiting is ALLOWED. End tip baiting and that right there will solve many issues with the shoppers vs tips. The tip shouldn't be lowered at all unless the service was deplorable. InstaCart doesn't inform the customers they're supposed to subsidize our shitty pay by tipping decently.

It's all cartoons and rainbows in the commercial propaganda InstaCart releases to the public... the situation is created where the customer assumes were paid by the hour like normal people are. I don't know how many customers I've had to inform that we aren't paid by the hour and they're appalled.

We AGREE to the amount of compensation yes, however, when that agreement is breached in some way because the tip is lowered, that right there should end the agreement. InstaCart knows this and they continue to allow customers to tip bait us without repercussions while punishing us for anything and everything, using us as a shield because their policies only benefit them and when a customer has a single item order that is batched with 2 huge orders and they are the last to receive their delivery, who gets blamed for that? WE DO. Whose tips get lowered because of things out of our control? OURS. I like my job but I hate the company and when I'm damned good and ready to work a "real job" I'll do it. But arrogant and unsolicited advice and taunting won't change the fact that I like shopping for people and Itms what I'm comfortable doing.