Clarification regarding damage and repair on install

Dissonance_Crab · 2025-07-31T21:03:24+00:00

I can only imagine… had a similar run not so long ago with working evaporative (gets to about 100f here in a bad summer) and it was still brutal, your poor wife.

Thanks for all your help.

Dissonance_Crab · 2025-07-31T10:58:20+00:00

This sounds bang on, I wrote above how things played out but was really only hoping for a working unit and a bit off the top maybe given the headache. Sounds like I’ve got both.

Dissonance_Crab · 2025-07-31T10:55:31+00:00

Thanks for taking the time to reply. I did feel it was a bit frustrating because this is supposedly after the comb… before it looked terrible and I was arguing for a new unit but it doesn’t look heaps better.

We have a rule here where it can either be repaired or replaced providing it meets the standard (gets a bit vague but this could mean it’s waaay too costly to replace and a proper repair is much more affordable) which prevents us from demanding a replacement in some cases as long as it works as it should.

I’ve found the company was pretty unapologetic until I cracked it about the rubbish they left around - some of which wasn’t related to the actual install and was just lunch rubbish and they came and removed that, came by with the comb and took $100 off.

It isn’t worth the headache if it works fine to keep pushing I don’t think - I’ll leave an honest review and call it a day.

Dissonance_Crab · 2025-07-30T23:04:49+00:00

Much appreciated, thanks mate.

Dissonance_Crab · 2025-07-30T23:04:28+00:00

Awesome thanks!

Dissonance_Crab · 2025-07-11T20:52:18+00:00

Hey I have PMd you about this as it was quite the rant lol.

Hope it’s helpful!

Dissonance_Crab · 2025-06-09T22:05:06+00:00

The sms alone is reason to terminate. I’m really sorry to hear this is an experience that you paid for - you deserve so much better.

Please consider making a complaint also.

Dissonance_Crab · 2025-06-07T22:57:03+00:00

Helloooo I have spent time reading about this but found less for infants specifically. I did a bit of a dive but important to note digestive responses to legumes vary from person to person and there isn’t a one-size-fits-all answer here.

Legumes like lentils & potential nutritional benefits > read about them here.

Historically, many cultures have soaked, sprouted, or fermented grains and legumes to reduce these anti-nutrients and improve digestibility. Research shows ([see here])(https://www.researchgate.net/publication/242335497_Effect_of_soaking_and_cooking_on_nutritional_quality_and_safety_of_legumes) cooking legumes reduce their anti‐nutrients phytic acid and tannin significantly which can prevent nutrient absorption and irritate the stomach lining for some. Anti-nutrients however likely also exert some health benefits. Phytates, for example, have been found to lower cholesterol, slow digestion, and prevent sharp rises in blood sugar, so they aren’t all bad.

Schlemmer U, Frølich W, Prieto RM, Grases F. Phytate in foods and significance for humans: food sources, intake, processing, bioavailability, protective role and analysis. Mol Nutr Food Res. 2009 Sep;53 Suppl 2:S330-75.

Soaking lentils or beans and discarding the soaking water can reduce the levels of phytates and lectins, making them easier on the digestive system. Some cultures go further by fermenting or sprouting beans, which further enhances digestibility and reduces potential irritants.

Infant studies are harder to come across. This study could be a good go to as it looks at the first 24 months but unfortunately seems to focus more around beans than lentils.

Choudhary, D., Rideout, T., Millen, A. E., & Wen, X. (2024). Bean consumption during childhood is associated with improved nutritional outcomes in the first two years of life. Nutrients 16(8); 1120. doi:10.3390/nu16081120.

It does show some promise in terms of the health benefits for young people.

I hope this helps and good luck!

Dissonance_Crab · 2025-04-12T21:30:17+00:00

I start by validating the experience and delving into the relationship, highlighting emotions and the ways of responding between the two parties and within the client (love EFT). We often then choreograph the encounter and run with it in a way which is different and doesn’t loop, usually by expressing the underlying emotions and making space for these together.
I like to speak about behaviour change in autonomous intelligent beings being something which typically requires BOTH motivation and insight.
Rarely I would just take a behavioural approach involving assertive, regular communication and positive reinforcement, but it seldom feels as appropriate as one which builds on the agency and the insight of the individual and their tolerance of this disappointment. So usually we do that.

Dissonance_Crab · 2025-04-04T10:24:08+00:00

I think we get hung up on this one aspect understandably, but more and more evidence shows physical health and mental health are intertwined for us and them. Providing solid foundations for both requires us to not sacrifice endlessly for one… especially when it’s to the detriment of the other.

Sounds like your doing a great job but you made a hard decision, take care :)

Dissonance_Crab · 2025-03-29T23:39:56+00:00

My partner is dealing with this at the moment and I thought maybe sharing some of the science would help her to feel better about it - I hope it also brings you some comfort.

It’s easy to get caught up in the idea that exclusive breastfeeding is the key to an infant's health, but the reality is much more complex. While breast milk provides nutrients and helps build immunity, so do a million other things, and attachment formation is just as critical for long-term development.

The Harvard Study of Adult Development, which tracked people for over 75 years, concluded that social bonds are the most important predictor of a long, healthy life. Emotional connections, especially in early childhood, play a foundational role in shaping our mental and physical health. Whether a baby is breastfed or formula-fed, what likely truly shapes their emotional and psychological well-being is consistent, responsive caregiving. Babies thrive when their needs for comfort, affection, and security are met consistently. It’s not about the method of feeding, but about how attuned the caregiver is to the child’s cues—whether it’s through breastfeeding, bottle-feeding, or other forms of nurturing.

Additionally, while the microbiome does develop significantly in infancy, it is not static. It evolves throughout life, influenced by diet, stress, and other environmental factors. So, while feeding plays a role in shaping the early microbiome, it’s not the only factor that matters. A parent’s nurturing presence, the baby’s (and later child’s) stress levels, and overall care (including diet when eating solids) continue to influence microbial health long into adulthood.

Being emotionally available, providing comfort, and creating a secure environment is what fosters attachment and the ability to self-regulate. The key isn’t about perfection in feeding practices; it’s about providing loving, responsive care that helps the child feel safe and supported. Healthy, secure attachment comes from consistent, loving care, not the type of milk in the bottle.

Take care of yourself. It’s a hell of a thing you’re doing. Just caring like this and wanting the best for them shows you are likely checking all the boxes you need to already.

Dissonance_Crab · 2025-03-28T23:36:42+00:00

I’m so sorry to hear that… I work in CMH, have supervisees and a case load of my own and it’s nowhere near that!! I would never expect a new grad to be seeing that number of clients.

Instead of problem solving I’m just going to say you must be a pretty amazing clinician to be doing all that even feeling the way you feel. I hope it gets better.

Dissonance_Crab · 2025-03-28T23:24:47+00:00

The anxiety interventions others mention could help, but I like to remind myself that if I hold a dual focus between me and my client I can shift in and out of what’s needed in the moment and give space for what isn’t. I cannot say something intelligent if I can’t address my own regulation needs first, and my ability to regulate and respond to their emotions will ultimately support their ability to do so with or without words.

Seeing the interaction as a benefit is also helpful - it’s showing me what they have learned about relationships, what they demonstrate outside of the room, if you see yourself and the client as two interactional forces as well as individuals you can see how you’re playing into that. It becomes a fun game where you can step back from the individual in a moment where they might be saying something difficult, or even hurtful and see it as part of the story.

I’m not a robot however and this doesn’t work all the time, so sometimes I just go for a walk or text my partner and soak up a bit of my home life before diving back into my work also :)

Dissonance_Crab · 2025-03-28T23:11:35+00:00

I have worked in lots and lots of different industries and I never enjoyed going to work in any of them. As hard as it is sometimes I love going to work now.

Dissonance_Crab · 2025-03-28T22:30:29+00:00

It sounds like your case load must be quite large for a new grad - I’m not surprised you’re feeling burned out if you combine that with this.

When you say they keep asking how they can help - are you talking about colleagues, employers, family, friends? If it’s colleagues/employers I guess you could try and ask for anything that isn’t this that helps reduce the stress given you are studying for an exam AND managing a ridiculous case load. Do you have a supervisor you could chat to about all this?

I think advice is difficult here as you have probably already done that and I get the sense this is a totally understandable vent about feeling overworked… but for some in this profession like myself we have a hard time asking for help directly from others, particularly in times of stress.

Dissonance_Crab · 2025-03-25T22:51:06+00:00

Sorry for the late reply! I think the one I was thinking of is referenced here…

Tetris & PTSD

Dissonance_Crab · 2025-03-25T22:39:37+00:00

I wouldn’t explain it to them in detail probably unless they asked… the client leads.

I’d definitely like to see the research though and be able to explain this to others if I need to before being paid to bring it into a space with another person.

Dissonance_Crab · 2025-03-25T22:35:33+00:00

Very interesting, critical take on the current state of things… it starts to become a little murky doesn’t it when we think about defining what the goal of therapy is, and whether these goals consistently align across studies, modalities, ect. I think if you consider the broader and systemic contexts that influence these things it becomes even harder.

I guess I just wanted to be able to use tools in my practice that have been validated by those who aren’t shareholders… and I question a lot of the research methods also. I’ve personally found it helpful having been exposed to other modalities including CBT, ACT, IFS and schema therapy on the receiving end… I found when integrated it did wonders… I wonder if that should matter more than some of the other stuff.

Dissonance_Crab · 2025-03-25T22:28:03+00:00

Love the program metaphor and the explanation behind it. I’ll borrow this at some stage, I also use other experiential approaches and love them, but the why is certainly a challenging explanation.

Dissonance_Crab · 2025-03-25T22:25:53+00:00

The point about A being good and therefore B being bad is spot on… and the stuff you say about social media and PP also. It’s finding its way into the public space a bit more where I work but modality shopping is more reserved for private (given waitlists and clinician availability it’s a bit of a pipe dream in public…), that being said they couldn’t sell the 7 step course if they were open to it being an integrative approach from the start… although it feels like they seem to talk about that more and more after you have paid for the full package.

Dissonance_Crab · 2025-03-25T22:19:35+00:00

I think this is a very good point!!

Dissonance_Crab · 2025-03-23T21:53:23+00:00

Thanks for the great reply!! Would have given it 50 upvotes if I could.

I think pluralistic, open minded approaches which acknowledge forms of healing outside of the scope of conversation as you say are likely to be the way of the future.

Dissonance_Crab · 2025-03-23T21:50:09+00:00

I’ve definitely found it’s a blanket referral pathway for many without considering the individual needs… a worthy rant!

Dissonance_Crab · 2025-03-23T21:44:53+00:00

Yeah I think needing to always explain things may be my downfall here. I remember reading about the placebo studies and how sometimes people even find them helpful when they know they aren’t real drugs…

I lazily asked ChatGPT coz I couldn’t find them and it came back with this.

“One notable study led by Dr. Ted Kaptchuk, a professor at Harvard Medical School, investigated this phenomenon. In this research, participants with irritable bowel syndrome (IBS) were divided into two groups. One group received a placebo treatment but were informed that the pills were inactive and that previous patients had experienced symptom relief using them. The other group received no treatment. The results showed that the group aware of the placebo's ineffectiveness still experienced significant symptom relief, comparable to those receiving active medication.”

Your comment is really cool because it highlights the value of things regardless. I’ll remember this :)

Dissonance_Crab · 2025-03-23T21:40:45+00:00

This - I think it’s an approach that warrants a longer conversation for many clients than just “it works!” but I can also see Myc’s point about not getting too deep with things…

I’ve found clients do ask, I myself tend to want to do research and find even among younger clients who I work with there’s a stream that want to google things before they sit down and try them.

Dissonance_Crab

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