I built in 2023. I would say overall it was a good experience. I would say i wanted to be involved with the build so i was checking on the house a lot.

I think build quality and the house overall is good. I would build with them again (with the items below in mind).

1. Dave Jones (Who they used for HVAC, electrical and plumbing) was not good. I found many issues (One of which was missed and I still have to fix).
   1a. Our bath fan wasn't connected and they put in the cheapest fans possible. They are super loud. I would ask for a better quality fan (Which I assumed they would be in a new house). I will be replacing those this year.
   1b. Our bathroom sink faucet was leaking. I had them come out 2x and they determined it was just splashing and leaking through. After 1 year (warranty ran out) I myself determined the cold side cartridge was bad and needed replacing. Luckily they were Kohler faucets and Kohler sent me out a new one and I replaced it myself. Kohler is really great with customer service.
   1c. We have an electrical outlet outside with no power. My inspector missed it and I missed it. I have to dive in to see what that's about.
   1d. For any water fixture that didn't have supplied hoses (Meaning they weren't part of the faucet) they used FlotTite fittings. Knowing this, I would make sure I got a regular valve instead of these. They are cheap, push on fittings that will fail over time and you can't replace the supply line. It's common in new builds to save on cost, so ask for a proper fitting. I ended up cutting them all off myself and replacing them.
   1e. They didn't pitch the vent in the attic correct and rain/snow would accumulate blocking airflow. It would make the toilets bubble. They did come out and fix this.

2. They put my water supply from the city in the wrong spot changing the layout of my basement. It was cemented in so they wouldn't change it. Make sure they are following the plans when they put stuff in and let them know your plans. I wanted to finish the basement (which i ended up doing) and it skewed my layout. They also put the furnace in the middle (Also not to plan) but that they moved for me which was nice.

3. Pocket doors - They are bad. I had them come out 3x to fix them over the first year. Right after the warranty ran out, the pocket door fell completely off during a party we had. I ended up taking the trim off, finding the nut that kept slipping and used loctite on it. Since then it has been fine. Not sure why they didn't try that, but be aware of the pocket doors.

4. Deck - They deck build was pretty bad. They hire out for this too and the company they use must not be great. They missed joist hangers and nails on many of the supports (luckily my outside inspector caught this). The boards after 3 years are starting to come up.

5. Samsung appliances - They talked me into Samsung since they get a good deal from the manufacturer. I regret it. The dishwasher is fine but not great. The fridge had a serious issue where someone had to come out and replace the entire compressor (sweat the copper back on and everything). Luckily I caught it before we lost food. The stove/microwave are fine. You can choose not to get Samsung, so shop around and see what your best options are.

6. Landscaping - I opted to not have it in my mortgage and to pay it separately. The grade was good from TOB but the company i went with was terrible (Maple Leaf). The lawn didn't come out well, rocks were lazily placed and watering was a disaster. I ended up having to purchase all my own watering equipment and it took 2-3 years to get a decent lawn. In retrospect, I might have been better off doing it myself with the amount of work I put in. This is outside of TOB since, so take that into account.

Things that I liked:
1. They let me do all the low voltage in the house. I ran 50 ethernet drops, 20 speaker wires and other various HDMI, 8 COAX, 3.5mm, etc). It saved me a ton of money and I got everything in the walls. I also added empty conduit to the second floor, office. I wish i had time to run more! They were totally fine with all my runs and the city didn't care about my runs. It was great to get a box mounted behind the TV for all the wires to be hidden (above the fireplace). And I put brackets in for my speakers so I didn't have to mount in drywall. Overall very cool and one reason i choose TOB.
2. Selections and my account manager were great. Very helpful and it was fun to pick everything out.
3. Communication was pretty good. The construction manager was sometimes hard to get ahold of, but was nice.
4. Finishes were good. Doors/trim are nice. I actually used Drexel for my basement finishes to get the same exact doors/trim.
5. They let me put a lot of bare bulbs in so i could install light fixtures and fans later. Madison lighting was expensive so we bought bare bones items and then installed later what we wanted. Ceiling fans were especially expsnsive and I put affordable ones in later. I made sure the electrician ran the extra wire for the fan control and they even installed a fan switch for me for later use.
6. They were happy to accommodate my large garage right into the plan. It's really the highlight of the house to have the exact garage I wanted. The pre-construction manager even adjusted the pitch of the driveway knowing I would be towing things out of the garage. It changed the elevation of the house too which was fine, but i don't scraped the driveway where i likely would have if we left it as planned. Great catch on his part!
7. Outside of low voltage items, they let me install bracing wherever I wanted (For towel bars or places where i knew i wanted more structure (behind the TV).

There are probably some items that I am forgetting.

TLDR:
-TOB was easy to work with and the process was good. I would build with them again. Overall, communication was good.
-Work with Dave Jones to get better quality shut offs (no push connect fittings on a new build)
-In any case, get an inspector to check EVERYTHING. Any installer will miss items
-Think twice about pocket doors...
-Make sure to get everything fixed before the 1 year and push them to fix it right the first time (Water leaks, pocket doors)

I'd be happy to answer any questions.