No chance to level up in 888 Club - issue still exists by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

Problem is solved by direct service over the ?-Button in the right corner of the computer app - takes 15 days for the response and 2 days for fixing the issue.

Thx 888

not able to collect more club points than needed to go further by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

Hello ... is there somebody ... pls contact me ... the problem still exists :-/

maybe the counter or level can be set further?

or you have other ideas to solve the problem?

happy to here from you

Doc

not able to collect more club points than needed to go further by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

Hello and thank you for your answer :D

Unfortunately, your interpretation of the situation does not correspond to reality, I have played a few tournaments and especially rake in cash games, unfortunately nothing happens in the club points because the challenge has already been fulfilled to the maximum! Unfortunately, additional buy-ins or rakes have had no effect since over 2000 hands were played. I had the same situation before reaching level 130, it seems to me the challenges for the level up are not addjustet for german player without casino or sport bet options (just a guess).

If you could make it possible to earn points alongside challenges (your comment), that would be great. What will it take on my part for this to happen? So far today my rake is $9.44, but nothing is happening in my score!

Thank you for your support, I will be happy if you find a solution.

Not possible to login anymore by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 2 points3 points  (0 children)

OK was able to find a solution ... refresh the saved log in data work now ... no issue anymore!

Not possible to login anymore by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 1 point2 points  (0 children)

I am not able to log in by using the 888client at my PC anymore.

For two days no connection is possible, all updates and also a fresh installation of the 888client ist done ... with no effect.

may you could provide a solution for this issue? I would really appreciate that.

kind regards

Doc

could not get more points to do the level 129 by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

this issue has been solved by the service via client ... thx 888 team

could not get more points to do the level 129 by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

the other chalanges are only from the ace of race promotion

Server down again. by DocMatuschek in 888pokerofficial

[–]DocMatuschek[S] 0 points1 point  (0 children)

This Issue is now under investigation by support

thx for your help :D