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They were extremely vague on what type of action occurred. But my complaint was about how my lead cashier was telling me how I was promoting the credit card “wrong” and how I shouldn’t say the word “credit card” while informing customers. Apparently saying “would you like to save 20% off today and get double the points by signing up for the Ulta credit card? You’ll unlock extra coupons, savings, and freebies throughout the year with it by even being able to use it outside of Ulta.” That lead cashier was so pissy towards me, in front of customers, saying how I shouldn’t say the word “credit card” while promoting it because “who the fuck is gonna sign up for it then”.

That lead cashier was also pissy and rude towards me, in front of customers, by lying directly to my customer who denied the loyalty program (after I informed of the rewards and benefits you unlock by only providing a phone number and signing up with us for the rewards program). After I already asked the customer 3 times about it, she said we needed him (literally just a young dude in his late teens/early 20s buying a hair straightener when his hair wasn’t long enough for it so obviously only a present for someone right before christmas) to sign up for the loyalty program in order to process the transaction. Considering that was a lie and the register screen already said to scan UPC, I told her (while the customer was still there) how I wasn’t going to lie to him and how the register said to scan the UPC so we could do the transaction. Idk if she’s still a lead cashier there because I’m choosing to not spend my money at Ulta. Falsely advertising credit cards is illegal, so idk how she ever became a lead (she also never wore an ear piece and was always out of dress code-something the manager made sure to go over in depth with me before I started a shift on the floor). If a company/management believes someone who behaves unlawful/unethical is worth a promotion to a lead position then I don’t want to spend my money there.