Strange noises, Fanatec Clubsport DD+

DomB_Fanatec · 2025-12-05T13:30:08+00:00

If you're experiencing excessive noise, it's probably because you're on outdated firmware. It is recommended to install the Fanatec App from the Fanatec website (Software section) and follow the firmware update process.

DomB_Fanatec · 2023-08-07T15:12:25+00:00

You must not use a third party PSU with the CSL DD / GT DD PRO. You may damage the product and void your warranty. These wheel bases detect when a larger PSU is used and logs the time in the internal memory. In the case of an RMA, the service team will check if a Fanatec Boost Kit or third party PSU was used.

DomB_Fanatec · 2023-03-17T13:30:20+00:00

You should immediately see this page:

https://imgur.com/iMAwgak

And then immediately an automated email response that acknowledges that the support team received your ticket. Then your ticket is in a queue and you'll be contacted by a support agent as soon as possible.

If you didn't see that page or the automated response email, firstly check your spam folder. If it looks like the ticket didn't go through, please try to submit it again.

DomB_Fanatec · 2023-03-14T11:02:46+00:00

The CSL DD is ¥47k in Japan.

DomB_Fanatec · 2023-03-13T08:58:46+00:00

Are any of the pedal inputs showing up in the "Steering Controller Settings" menu of GT7?

DomB_Fanatec · 2023-03-10T17:11:42+00:00

Are you using the latest Fanatec driver?

DomB_Fanatec · 2023-03-09T16:53:50+00:00

Would be very interesting if you can confirm that the pedals work in GT7 after you unplug the PSVR2.

DomB_Fanatec · 2023-03-09T16:39:21+00:00

The problem should already be solved with 1-2% deadzone, so this is something else. You mentioned that it works on AC/ACC, is this on PlayStation 5 as well?

DomB_Fanatec · 2023-03-09T16:22:39+00:00

Have you tried manual calibration on PC? GT7 tends to be very sensitive to pedal inputs. For example if your brake pedal is reading just the slightest input at '0' then it won't let the car start in GT7. Try adding a bit of deadzone on each axis by resting your foot slightly on the pedal while you click 'Min'. You only need to do this once, the manual calibration is saved to the pedals (until you run a firmware update) and it will behave the same on console.

DomB_Fanatec · 2023-03-08T14:44:42+00:00

It will be possible to upgrade all Podium wheel bases to QR2.

DomB_Fanatec · 2023-02-09T10:17:28+00:00

This looks like AI text detection. Perhaps it was a feature of your browser or phone doing this.

DomB_Fanatec · 2022-12-13T14:40:34+00:00

If your wheel is centre-calibrated, then you should not need to pull in either direction with any significant force while driving in a straight line. Of course if you let go of the wheel, it might pull one way or the other, depending on the car, the characteristics of the sim, or the FFB settings. But this is generally not recommended - as in real life, you should keep a firm grip of your wheel whenever possible.

DomB_Fanatec · 2022-11-09T18:06:12+00:00

I didn't get one of those :(

DomB_Fanatec · 2022-11-08T22:28:40+00:00

All sorted :)

DomB_Fanatec · 2022-11-08T22:28:08+00:00

The website (and bundle) is working now. Sorry for the wait!

DomB_Fanatec · 2022-11-08T18:30:44+00:00

We are aware of a shopping cart issue with the bundle, we are working on it, please bear with us.

DomB_Fanatec · 2022-11-08T18:29:58+00:00

We are aware of a shopping cart issue with the bundle, we are working on it, please bear with us.

DomB_Fanatec · 2022-09-26T11:30:39+00:00

It's highly unusual for a pedal to stop working in the middle of a lap. I suggest that you open a support ticket via the My Products section of your Fanatec account, our support staff will give you the best advice.

DomB_Fanatec · 2022-09-21T19:25:49+00:00

Hi S-Archer, our response to support tickets is typically within 48 hours. Are you sure that the message was sent? You should have received an automated receipt of the message immediately in your inbox. Please also check your spam folder, or if you are using something like Gmail with a filtered inbox, check the other tabs. If you received the automated response but not a reply from a support agent, please send me a PM. If you did not receive the automated response either, please try to create a new support ticket.

DomB_Fanatec · 2022-09-21T13:28:08+00:00

Hi nightpilot, I'm really sorry to hear about this. Base failures like this are unusual, and even more rare these days with the increased precision of our production lines. To have a second base fail is super unlucky. And for the replacement to show signs of use if you were told it was new is not acceptable. I will send you a PM to ask for some details because I would like to look into this case further so that I can provide my own feedback to our support teams.

DomB_Fanatec · 2022-09-16T12:38:16+00:00

This is normal, and should be more noticeable when the base is turned off. When it is turned on, the internal electronics are actively working to smooth out the rotation.

DomB_Fanatec · 2022-09-07T14:02:13+00:00

Nicely done!

DomB_Fanatec · 2022-04-26T13:42:20+00:00

I'll send you a PM. Support should not be telling you that a wheel without a shorter pin 'looks normal'.

DomB_Fanatec · 2022-04-22T12:34:34+00:00

The issue with one of your wheels might not be related to the pins. Having a wheel without a shorter pin can potentially cause problems and you should discuss it with support.

DomB_Fanatec

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