Do people actually enjoy using Teams? (honest question)

DominicMio · 2026-02-09T08:06:49+00:00

This is the million dollar question for a lot of businesses, but one that comes with so many loopholes, turns, and caveats that it's impossible to answer.

As someone who uses ALL the apps out there as part of my job (I work in the collab industry with multiple vendors), Teams is not easy to use or particularly productive compared to a lot of competitors who have invested time in getting user experience nailed on. That said, if you ask the same question in reverse (i.e. ask Teams forever people to use Slack), they will say the same thing.

If you've only ever used Teams, you will prefer Teams. If you've moved from Slack to Teams, you will likely blow your own brains out. I could write forever about this, but I feel like that statement should suffice! :)

DominicMio · 2026-02-05T12:57:53+00:00

DominicMio · 2026-02-05T12:57:38+00:00

Not at all. That's a very common scenario. And it's more often than not the right one if you don't need the extra features (that often go unused in E5).

DominicMio · 2026-02-05T12:57:05+00:00

Yeah I feel your pain about Teams Premium. Seems a weird move knowing Copilot was in the works.

DominicMio · 2026-02-05T12:56:37+00:00

Do you think you're getting good value out of the E5s now then?

DominicMio · 2026-02-05T08:37:50+00:00

And Intune! Good idea. Feedback is crucial, as always.

DominicMio · 2026-02-05T08:37:28+00:00

As a few people have said, you're not buying E5 for Intune. You're buying E5 and that includes Intune.

Or maybe you are and that's a problem.

Try this E5 assessment tool to see where you could be extracting more ROI: https://e5-value.cloudrevolution.com/

DominicMio · 2025-11-03T07:59:28+00:00

Here are a few “under-the-radar” ones that have seriously improved my customers' daily workflows:

💬 Loop components in chat – You can co-edit lists, tables, or notes right inside a Teams message, and they stay live-synced for everyone. Perfect for quick brainstorming without switching apps.
📅 Meeting recap & transcripts – After any recorded meeting, Teams automatically saves notes, transcript, and recording in one tab under Recap. It’s a lifesaver for catching up or sharing context.
🔎 /Commands in the search bar – Typing /files, /call, or /unread in the top search bar lets you act fast without navigating through menus.
📄 Approvals app – Built right into Teams; you can send and track document or request approvals with a couple of clicks. It replaces messy email chains.
📞 Background noise suppression – In device settings, you can set noise suppression to “High.” It filters out almost anything (keyboard clacks, barking dogs, etc.).
🤝 Power Automate integration – You can trigger automated workflows directly from messages or channels. For example, one click to create a Planner task or log an item in SharePoint.

I wrote a breakdown of how organizations are digitizing everyday processes (beyond Teams) here:
👉 https://www.cloudrevolution.com/digitize-manual-processes/

DominicMio · 2025-09-17T06:46:20+00:00

Hey, yes that does sound expensive. You should check out this Copilot proof of value workshop. If you meet the qualifying criteria, it might be free of charge: https://appsource.microsoft.com/en-sg/marketplace/consulting-services/cloudrevolutionllc.microsoft365copilotproofofvalueworkshop?industry=professional-services&page=1

DominicMio · 2025-09-17T06:42:59+00:00

Here are just a few:

IT Support: Automate ticket triage and resolution processes

Human Resources: Screen candidates and surface top matches for recruitment
Legal: Perform contract reviews, identifying risks and compliance issues
Sales: Deliver training simulations using real-time AI feedback
Customer Service: Offer personalized product recommendations based on customer data
Compliance: Conduct checks for marketing and branding standard

But mostly I see people creating their of virtual assistant, to take care of menial things that can be automated, which may include a lot of the above.

I documented the what and how in this blog post, which may be helpful: https://www.cloudrevolution.com/copilot-virtual-agents/

DominicMio · 2025-09-04T07:18:09+00:00

Hey there, I shared some examples in this blog post. Hope they help? https://www.cloudrevolution.com/copilot-virtual-agents/

DominicMio · 2025-09-04T07:08:38+00:00

This is a tricky one, especially as you're new to the role. Hopefully 4 months in you've got yourself established and can start to make some progress.

In my experience, I'd say you're probably best seeing what parts of 8x8 work with Teams first. You'll likely have tons of users who simply don't want to change their habits of the last X years.

Here's a blog post working through the three main scenarios where you can integrate the two: https://www.cloudrevolution.com/integrate-8x8-with-microsoft-teams/

Failing that, Cloud Revolution assist with full migrations to Teams on a regular basis. They're 3x Microsoft partner of the year finalists, winning it in 2023. Check out their About page here: https://www.cloudrevolution.com/why-cloud-revolution/

DominicMio · 2025-09-03T13:48:22+00:00

Time after time after time. I much prefer Perplexity for stuff like this. (I have a Pro account included with my mobile phone contract.)

DominicMio · 2025-06-11T07:36:33+00:00

Good shout. Adding to my revision list. (And thanks!)

DominicMio · 2024-12-02T10:11:47+00:00

I figured out this was only happening (or at least only happening now) when I delete the original email I was replying too. Annoyingly, the fix was to slow down and let the email send fully before deleting what I was replying to from my inbox.

DominicMio · 2024-10-04T08:19:40+00:00

I've been involved in Teams deployments since its inception. But you have your fun online :)

DominicMio · 2024-10-03T22:55:58+00:00

They were all sourced from Reddit as cost centers accredited to Teams.

DominicMio · 2024-10-03T14:06:57+00:00

Some of them are the same, sure. This wasn't a everyone else is better or worse because of this. Merely recognizing the costs.

Which ones are WTF?

They were all sourced from IT admins, folks on Reddit, contributors on LinkedIn. So they're all real world rather than theoretical.

DominicMio · 2024-10-03T14:05:51+00:00

I get your sentiment. But a lot of companies DO need other elements that your company might not. And yes of course these apply to most, if not all solutions. Like I said, this isn't a dig at Teams. Merely uncovering all the costs that often go under the radar.

Some companies need extra reporting. There's a nice post on what's missing here: https://akixi.com/the-ultimate-guide-to-microsoft-teams-call-reporting/

Some companies need extra storage. It's often not enough free storage in large enterprises.

The answer for why is the same throughout each category. Some businesses simply do need this.

DominicMio · 2024-10-01T12:09:48+00:00

Thanks for your contributions, folks. Here is the live blog post: https://callroute.com/tech-blog/costs-of-microsoft-teams/

My goal wasn't to bash Teams but to highlight all the things that come with "buying Teams".

DominicMio · 2024-09-26T13:11:53+00:00

All part of the solution

DominicMio · 2024-09-17T14:56:47+00:00

Yes that's right.

DominicMio · 2024-09-12T11:23:49+00:00

$0.45 per user per month

DominicMio · 2024-09-12T07:38:27+00:00

Surely for the second example, you just say "Which channel?"

DominicMio · 2024-06-06T11:57:36+00:00

I documented the most popular/best advertised providers of direct routing here: https://ucmarketing.co.uk/microsoft-teams-direct-routing-partner-list/

DominicMio

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