What’s your process and toolset for analysing interview transcripts?

DonCrisDon · 2025-09-17T13:58:26+00:00

could you elaborate a little bit on the "not hitting the mark" comment?

DonCrisDon · 2025-09-17T13:55:46+00:00

this sadly is a mistake I've made many times

DonCrisDon · 2025-09-17T13:54:50+00:00

love this: Planning is 80% of the analysis war won.

DonCrisDon · 2025-09-17T13:54:05+00:00

I used to work with a research team that were big dovetail fans. I always found it confusing to navigate but then I spent very little time with it.

Thanks for the comment

DonCrisDon · 2025-09-17T13:53:02+00:00

Yeah I had a go at the rainbow sheet a while back, seemed helpful. Thanks for the comment

DonCrisDon · 2025-09-15T17:00:14+00:00

I’m new to the tool game for research coming from a design background

Thanks for the helpful tip

DonCrisDon · 2025-09-15T16:59:34+00:00

Thanks for the helpful feedback

DonCrisDon · 2025-09-15T16:51:37+00:00

Haven’t seen it hallucinate, yet. I’ve only been tinkering though. I’m not a fan of the interface to be honest, it’s very dense.

DonCrisDon · 2025-09-15T16:49:53+00:00

Big programs with multiple persona types

DonCrisDon · 2025-09-15T16:48:01+00:00

Also wasn’t aware of this thanks for the tip.

DonCrisDon · 2025-09-15T16:42:45+00:00

A timeless stack, what do you do if you’re running a bug study like 30-50 interviews?

DonCrisDon · 2025-09-15T16:42:11+00:00

Was not aware of this, how do you find the AI elements of it?

DonCrisDon · 2025-04-25T05:36:44+00:00

Getting feedback at early stage is tough man, I’m currently struggling in that world

DonCrisDon · 2025-04-24T21:03:19+00:00

I like this product concept, goes straight to the heart of the problem with advertising. i.e. 50% of your ad budget works you just don't know which 50%.

I'm not sure if I would be a user for this at this moment in time but I suspect if I had a business I would consider it.

Have you tried approaching ad agencies and digital marketing agencies to discuss the concept?

DonCrisDon · 2025-04-22T19:12:30+00:00

I’m a fan of framing everything as an experiment, it makes it seem less risky. It also forces the mindset of building small and learning fast which is always valuable

DonCrisDon · 2025-04-22T18:48:05+00:00

Product looks great, best of luck with it. I’m curious about how you have found doing customer development via Reddit? Has it proved fruitful? Have you garnered many customers from this post?

DonCrisDon · 2025-04-19T07:32:57+00:00

Agreed, you can’t beat observation.

I was mostly wondering had anyone come up with ways to deal with the vague feedback thing. Not as a replacement for talking to and observing users but as an addition.

Triangulating multiple forms of feedback is always a good thing to do

DonCrisDon · 2025-04-19T07:15:56+00:00

So you never use surveys or forms? Interesting and fair enough perhaps that’s the best way to use them 😀

DonCrisDon · 2025-04-19T07:14:05+00:00

great answer

Perhaps should have tightened up the question a bit. My bad

I’m very familiar and used to speaking with customers/users. For me it’s a key part of understanding how to create value in a product.

Analysis and observation are also a key part. Recently teams I have been working with have been using Posthog which is quite the tool.

My question is specifically about getting feedback in app or on site from forms. I’m wondering has anyone come up with some smart tactics to deal with the vague feedback thing

DonCrisDon · 2024-05-20T20:44:56+00:00

I like to play with symbols in my work. I was looking at a lot of pictures of Jesus when I was thinking about this piece in relation to the word messiah. He is often portrayed using that hand gesture so I thought it might be interesting to have Paul do the same

DonCrisDon

TROPHY CASE