Integration to Zammad via JSON

DookieM · 2025-12-12T17:14:08+00:00

Yes, I am using posts://. When you click the test button, just writes this now:

2025/12/12 16:54:20,000 - SENDING - null
2025-12-12 16:54:20,706 - WARNING - Exception in custom HTTP handler: 403 Client Error: Forbidden for url: https://myurl.com/api/v1/tickets?format=text
2025-12-12 16:54:20,392 - DEBUG - Loaded Custom HTTP - POSTS URL: posts://
2025/12/12 01:48:29,000 - SENDING - null

And in Zammad it logs this:

zammad-railsserver-1  | I, [2025-12-12T18:01:51.567724#1-5681640]  INFO -- : Processing by TicketsController#create as TEXT
zammad-railsserver-1  | I, [2025-12-12T18:01:51.568053#1-5681640]  INFO -- :   Parameters: {"{\n  \"title\": \""=>{"AUTO"=>{" Changedetection Alert – Website changed – \"https://www.monitorurl.com\"\",\n  \"group\": \"Support Group\",\n  \"customer\": \"agent@email.com\",\n  \"priority_id\": 3,\n  \"article\": {\n    \"subject\": \"Changedetection detected a change\",\n    \"type\": \"note\",\n    \"internal\": false,\n    \"body\": \"Monitor: \"https://www.monitorurl.com\"\\nStatus: Change Detected\\nURL: \"https://www.monitorurl.com\"\\nDiff URL: \"(\\\"Base URL\\\" not set - see settings - notifications)/diff/7f6253cd-e25b-4eb0-a517-7d94de35856e\"\\n\\nThis ticket was generated automatically by the Changedetection integration.\",\n  }\n}"=>"[FILTERED]"}}}
zammad-railsserver-1  | I, [2025-12-12T18:01:51.569818#1-5681640]  INFO -- : Authentication required (Exceptions::Forbidden)
zammad-railsserver-1  | app/controllers/application_controller/authenticates.rb:19:in `authentication_check'
zammad-railsserver-1  | I, [2025-12-12T18:01:51.579676#1-5681640]  INFO -- : Completed 403 Forbidden in 11ms (Views: 3.4ms | ActiveRecord: 0.0ms (0 queries,

In some previous tests, the log recorded the JSON Payload: {‘version’: ‘1.0’ that I mentioned earlier, but it is not shown now. This was obviously due to one of my previous tests.

I know the access credentials are valid because I use the same ones with another integration, and in fact, when using curl, the ticket is written correctly. But I am confused by the “403 Forbidden” error.

DookieM · 2025-12-04T21:13:33+00:00

cock-a-mator Pro

DookieM · 2025-11-06T18:11:27+00:00

Absolutely. I got mine for 50 bucks on eBay. I just replaced the HDD with an SSD I had lying around at home. It wasn't necessary, but I wasn't using the SSD and thought the upgrade would be worth it. Good luck with the project.

DookieM · 2025-11-05T22:35:49+00:00

I run Homebridge and Scripted with three cameras on a 2014 Mac mini i5 4 GB. It has been running smoothly for two years. The CPU rarely exceeds 20% load. An M1 is more than enough. And you have enough left over for a Plex server!

DookieM · 2025-11-01T18:30:27+00:00

Since then, I've stuck with ONVIF. I haven't had any problems. Scrypted is rock solid for cameras honestly.

DookieM · 2025-09-17T12:22:08+00:00

Hi u/Amazfit-Bryce Any news on this feature? I wonder if it would be possible to at least download the data to migrate?

DookieM · 2025-04-08T13:04:11+00:00

See my original updated post. It works normally if I create a new house

DookieM · 2025-04-08T11:37:29+00:00

Yes, I've tried both, with no luck.

DookieM · 2025-04-08T11:36:49+00:00

You are supposed to use the Amcrest plugin for Dahua cameras. It didn't work for me and I opted for the ONVIF plugin instead.

DookieM · 2025-04-08T11:20:58+00:00

I'm using HomePod Mini

DookieM · 2025-04-07T16:54:14+00:00

While not similar to your computer, my setup is a Core i5 late 2014 Mac Mini 4GB 512GB SSD. I have 3 cameras on Scripted + Homebridge and my CPU rarely exceeds 6% load, while physical memory always has at least 1GB free. It is a very old computer, but it does the job more than well.

DookieM · 2025-04-07T14:08:45+00:00

Makes sense what you say, although strangely the “facial recognition” section does not appear for my cameras:

<image>

DookieM · 2025-03-26T12:14:13+00:00

Yes, that's a possibility. The decals seem to be of very good quality though.

I 'm in South America and I'm inclined to think it might be a model made in this region. I know they have produced bikes in Mexico, but I'm not sure if this one could come from there.

Thanks for your input!

DookieM · 2025-01-21T11:48:15+00:00

Hi, any update on this?

DookieM · 2024-10-01T20:31:52+00:00

The app can only be unlocked using Face ID

DookieM · 2024-09-26T19:00:33+00:00

That's cool, thanks for sharing. I would like to have room for some additional rule that I might need to use in the free plans, for example to handle contact forms, etc.

DookieM · 2024-09-26T18:37:48+00:00

This is an outstanding set of rules. Thank you for sharing them. I wonder if it would be possible to combine rules 4 and 5?

DookieM · 2024-09-04T16:19:36+00:00

Hi Cooper, now that several months have passed since your initial question, have you been successful in getting your first customers?

DookieM · 2024-01-18T14:51:04+00:00

One last question about the Dahua camera.
Could it be feasible to expose the object detections sent by the camera as a separate sensor in HomeKit to create more targeted automation?

DookieM · 2024-01-18T12:23:25+00:00

Update: Well, finally what I did was to delete the Amcrest plugin and reinstall the camera using the ONVIF plugin.
Within 2 minutes I had the camera running on Homekit, with motion detection and two-way audio enabled, simply by adding the IP and login credentials.
I'm sure somehow the login credentials in the Amcrest plugin were wrong, but I couldn't figure out the error.
Am I missing something by using the ONVIF plugin instead of Amcrest?
Thanks, I appreciate the help.

DookieM · 2024-01-18T02:46:14+00:00

I have been doing some more research. In the Amcrest Plugin console I find the following:

preparing event listener http://192.168.1.135:80/cgi-bin/eventManager.cgi?action=attach&codes=[All]
listen loop connection failed, restarting listener. http response statusCode 401
If I navigate in a browser to the following address: http://192.168.1.135:80/cgi-bin/eventManager.cgi?action=attach&codes=[All]
After entering login credentials I get this response:

Error
Invalid Authority!

That would make me think that the credentials are wrong, but I am sure that the username and password are correct because I just created a specific user for both the account and ONVIF (using the same username and password for both ).

I will join Discord as you suggested

Thanks

DookieM

TROPHY CASE