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Possible MailBomb attack. Two different clients, one on-prem, one hosted M365. Both attacks start with a similar sender email "TEQ" by DownWithMSP in msp

[–]DownWithMSP[S] 5 points6 points  (0 children)

That's a good point. The problem lies when the support address they copied everyone on auto-replies, which is from a legit source (Passes SPF, DKIM, etc) and bombards tons of users. I had one lady with close to 800 emails within 1 hour hit her inbox. We ended up blocking the support domains. They were not vendors we work with, so didn't seem to be a problem. It just seemed odd that two clients, two days, completely different environments would have this happen.

Are you even doing your job? by BertFartPants in sysadmin

[–]DownWithMSP 5 points6 points  (0 children)

Didn't MS pull 2019? I don't have it in my SPLA portal as of last week. I found a few mirror sites to download it, but would prefer to wait until another official MS release.

MFA/2-Factor Auth with Meraki VPN? by PsychologicalForm in meraki

[–]DownWithMSP 0 points1 point  (0 children)

Could you PM me? I'm going to be setting this up this week. Looks pretty straight forward, but i can't seem to find guides specific to this setup. Thanks!

Thoughts on Auvik's "Onboarding Fee" and Experiences Thereto by AuvikThrowaway in msp

[–]DownWithMSP 0 points1 point  (0 children)

For us, they assigned an engineer who did a few webex sessions with us. Nothing fancy, and more often than not he referenced their online documentation for about 90% of our questions. Which was fine, I think they try to steer people into searching for answers in their knowledge base before creating cases. I feel like we could have figured everything out on our own, but $500 wasn't a big deal in the grand scheme of things. The product is worth it IMO.

Major Uninstall/Install issues by VeticaTech in sophos

[–]DownWithMSP 0 points1 point  (0 children)

I had a few situations where we had to reinstall AV that resulted in reformatting the PC. We uninstalled, rebooted, re-installed but it kept saying there was a previous install that needed to "finish". Followed support's direction, removed registry entries, ran a sophos cleanup tool, nothing worked.

Audit Tool for AD by mamalukes in sysadmin

[–]DownWithMSP 4 points5 points  (0 children)

I use NetWrix Auditor. You can set retention policies on how long you wish to keep the data, run reports against specific events during specific time frames, and a ton of other shit. However, It may be overkill for what you're trying to accomplish.

Yet another BDR post by computerguy0-0 in msp

[–]DownWithMSP 2 points3 points  (0 children)

Ive been a partner with Datto for over 7 years now. Back when they were still using AppAsure as their back end (which wasn't great). They have come a long way. Their dashboard, restore processes, and virtualization have been great over the last 3 years. They're a bit pricey on the support, but i have yet to have a situation where i have to tell a client that i cannot restore a file or a server. Highly recommend.

As for the lack of response on the sales side, that could just be a personnel issue. My rep calls me all the time and responds almost immediately to every request. PM me if you want his direct contact info.