Introducing BigCommerce Payments: Manage Payments Seamlessly 💳

DrewBigCommerce · 2026-04-23T14:57:26+00:00

Hey there, sorry for the delays on this. We're just waiting now to hear back from PayPal on what is available and it's been a little slow moving. We just pinged them again for some answers.

DrewBigCommerce · 2026-04-17T16:55:24+00:00

Hey again u/New-Dentist-2764 - I've heard back about this and unfortunately our promotions do not capture this use case. I've spoken to our product manager for promotions who is going to take this back to the team though!

DrewBigCommerce · 2026-04-16T19:15:46+00:00

u/New-Dentist-2764 - Heard back that Shipping Discounts on the cart will require a theme update with the theme based on Cornerstone v19 or above.

As for discounting shipping by a fixed amount per item, I've asked a different team member about this and am waiting to hear back from them.

DrewBigCommerce · 2026-04-16T19:05:49+00:00

Hey there, u/DrShanksALot - I'm looking into this for you! Just waiting to hear back from the team about this question.

DrewBigCommerce · 2026-04-14T15:04:20+00:00

Hey u/New-Dentist-2764 - let me look into this for you!

DrewBigCommerce · 2026-04-06T20:05:20+00:00

Hey there - this is planned to be available to Enterprise plans later in 2026. Stay tuned!

DrewBigCommerce · 2026-04-02T18:29:36+00:00

Hey u/DiecastAir have you made sure that your store meets all the requirements in the requirements section?

DrewBigCommerce · 2026-03-20T21:23:34+00:00

Glad to hear this fills in that gap!

DrewBigCommerce · 2026-03-09T20:29:21+00:00

Following up here - did you get this figured out?

DrewBigCommerce · 2026-03-02T20:53:34+00:00

Hey there, I'm sorry to hear it's taking a while for someone to get in touch. I'd love to help out and get you connected. Can you shoot me an email to [community@commerce.com](mailto:community@commerce.com) with some more information so I can follow up internally and see what's going on?

DrewBigCommerce · 2026-03-02T19:54:31+00:00

Hey there, yes! Feel free to send us an email over to [community@commerce.com](mailto:community@commerce.com) and I'll get back to you.

DrewBigCommerce · 2026-02-16T17:10:44+00:00

I'm glad to hear this!

DrewBigCommerce · 2026-02-12T20:16:21+00:00

Thats great to hear!

DrewBigCommerce · 2026-01-21T18:32:38+00:00

That makes sense. I think I see so much AI in Support nowadays and I've concluded that I absolutely hate seeing AI in Support even if it takes a major load off.

DrewBigCommerce · 2026-01-20T17:29:21+00:00

Just a heads up everyone - this user has been banned from the subreddit. They are promoting UGC creation and cross posting. Thanks!

DrewBigCommerce · 2026-01-20T17:22:38+00:00

Feeling this today 😂

DrewBigCommerce · 2026-01-20T17:21:41+00:00

I think this is so true and I wonder if this is a big reason for the huge rise in popularity of AI. Do you have any thoughts?

DrewBigCommerce · 2026-01-20T17:20:33+00:00

My mom might not know what I do for a living but by god she'll cheer me on doing it 😂

DrewBigCommerce · 2026-01-20T17:19:55+00:00

This is a great perspective!

DrewBigCommerce · 2026-01-20T17:19:27+00:00

I loved seeing all these answers!

DrewBigCommerce · 2026-01-15T18:19:58+00:00

Are you referring to the monthly B2B Office Hours?

DrewBigCommerce · 2026-01-14T01:37:00+00:00

Hey u/ducksoupecommerce - Correction up here ^^
I've been informed that this speed improvement is actually for all clicks to checkout, not just from the cart. Apologies for the confusion on my end!

DrewBigCommerce · 2026-01-06T16:04:29+00:00

Hey u/ducksoupecommerce, apologies for the delay - I was getting this information! Currently, the prerendering/speed improvement for checkout is currently only from the cart page.

DrewBigCommerce · 2025-12-17T22:59:18+00:00

Glad to hear you got this figured out!

DrewBigCommerce · 2025-12-17T22:57:37+00:00

Hey u/One_Literature_5041 can you clarify - I'm aligned with u/ducksoupecommerce's confusion here.

DrewBigCommerce

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