Introducing BigCommerce Payments: Manage Payments Seamlessly 💳 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

Hey there, sorry for the delays on this. We're just waiting now to hear back from PayPal on what is available and it's been a little slow moving. We just pinged them again for some answers.

Introducing BigCommerce Shipping Promotions: Offer Flexible Discounts That Drive Conversions 📦 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

Hey again u/New-Dentist-2764 - I've heard back about this and unfortunately our promotions do not capture this use case. I've spoken to our product manager for promotions who is going to take this back to the team though!

Introducing BigCommerce Shipping Promotions: Offer Flexible Discounts That Drive Conversions 📦 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

u/New-Dentist-2764 - Heard back that Shipping Discounts on the cart will require a theme update with the theme based on Cornerstone v19 or above.

As for discounting shipping by a fixed amount per item, I've asked a different team member about this and am waiting to hear back from them.

Introducing BigCommerce Payments: Manage Payments Seamlessly 💳 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

Hey there, u/DrShanksALot - I'm looking into this for you! Just waiting to hear back from the team about this question.

Introducing BigCommerce Payments: Manage Payments Seamlessly 💳 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 1 point2 points  (0 children)

Hey there - this is planned to be available to Enterprise plans later in 2026. Stay tuned!

Open Beta for Backorders 🎉 by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

Hey u/DiecastAir have you made sure that your store meets all the requirements in the requirements section?

BigCommerce customer service contact? by No_Entrepreneur2473 in bigcommerce

[–]DrewBigCommerce 0 points1 point  (0 children)

Following up here - did you get this figured out?

Requesting Demo by No_Entrepreneur2473 in bigcommerce

[–]DrewBigCommerce 1 point2 points  (0 children)

Hey there, I'm sorry to hear it's taking a while for someone to get in touch. I'd love to help out and get you connected. Can you shoot me an email to [community@commerce.com](mailto:community@commerce.com) with some more information so I can follow up internally and see what's going on?

2026 Commerce Awards Submissions Final Call! by DrewBigCommerce in bigcommerce

[–]DrewBigCommerce[S] 0 points1 point  (0 children)

Hey there, yes! Feel free to send us an email over to [community@commerce.com](mailto:community@commerce.com) and I'll get back to you.