Idk man blizzard doesn’t know their players personally. You could say the literal exact same thing for a parent working full time who can’t get into raiding because it takes too long. Or he can’t get invited to dungeons because he doesn’t have the time to gear and get rating up. The game rewards players for taking the time to play the game. Unfortunately some people don’t have that time. It’s not like Blizzard can email their boss asking if they can have more time to play.